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ICT Service Delivery Manager

Job Posted: 11 days ago

Salary: £ 29.4 - 29.4 / Hour
Job Type: Contract
Location: LE11, Loughborough, Leicestershire

Expire in: 17 days

Job Description

We're looking for an experienced ICT Service Delivery Manager to join a ICT team during an exciting period of organisational change.

You'll lead the operational delivery of ICT services, ensuring systems are reliable, secure and customer focused while managing service improvements, ICT projects and day-to-day operations across Service Desk, Infrastructure, Security and Development teams.

  * Location: Southfield Road, Loughborough (Hybrid – 3 days office, 2 days remote)

  * Pay: £22.41 per hour PAYE / £29.40 per hour Umbrella

  * Contract: 12 months+ | Immediate Start

Key Responsibilities:

  * Manage ICT service delivery and service performance.

  * Lead ICT projects and continuous improvement initiatives.

  * Support digital transformation and organisational change.

  * Work closely with ICT managers, suppliers and stakeholders.

  * Ensure effective governance, cyber security, business continuity and risk management.

About You:

  * Significant ICT Service Delivery or ICT Operations Management experience.

  * ITIL qualified (Foundation or above).

  * Project Management qualification (PRINCE2, Agile or similar).

  * Strong leadership, stakeholder management and communication skills.

  * Local Government or public sector experience is desirable.

This is an excellent opportunity to join a busy ICT team and play a key role in delivering high-quality technology services.

Apply today with your CV for immediate consideration

Before You Apply

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Bank details.
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Looking for your next career move? Join a top company hiring ICT Service Delivery Manager job near me in LE11, Loughborough, Leicestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!