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ICT Service Manager
Job Posted: an hour ago
Salary: £ 50,000 - 60,000 / Annum
Job Type: Permanent
Location: Sydenham
Expire in: a month
Job Description
ICT Service Manager
Permanent | Hybrid
Sydenham
Up to £60,000 DOE
Our client, a values driven healthcare organisation, are looking to expand their growing team and are looking to hire an ICT Service Manager to be based in their Sydenham office. The team is truly enthusiastic about what they do and they are looking for someone who is collaborative and innovative to join them
WHAT YOU'LL DO:
Reporting into the Business Operations Leader, you will be key in improving and introducing new internal systems platforms and technologies. You will work across the company to understand it's ever changing needs and be at the very forefront of new technologies that can help advance their digital capabilities.
Responsibilities:
Acting as the primary liaison between the company and its providers to ensure support is delivered effectively
Promote the adoption of new technology and lead the adoption of new digital solutions and improvements
Ensure full compliance, conducting regular audits and ensuring the company complies with both legal and internal policies
Manage end to end projects, meeting deadlines and supporting on both day to day and technical initiatives
Act as on site support and stakeholder manager, providing training here needed
Manage and maintain core ICT systems including Microsoft 365
Oversee user and device management including licensing, permissions, device set ups and migrations and trouble shooting
Collaborate with CEO and SLT to identify business needs and recommend improvements inline with organisational goals
Assisting with the development and customisation of internal systemsWHO YOU ARE:
We're looking for someone able to demonstrate initiative and motivation and who is always looking for ways to help improve the systems and processes. You will be someone with excellent organisational skills as well as a strong communicator with a can do attitude. You will have strong experience with project management and ideally have experience implementing new systems company wide in teams of 30+, as well as a desire to independently improve your own skill set and knowledge.
Ideally an IT related degree and proof of continuous learning
Advanced Microsoft Office skills and knowledge, including Office 365, AzureAD, LAN and Microsoft Exchange Server
Previous experience managing end to end IT projects and implementing new company wide systems
Strong troubleshooting knowledge in technologies such as TCP/IP, DNS, DHCP etc
Strong experience in SaaS platform such as Asana and Canva
Knowledge of ITSM frameworks
Knowledge of iSCI/Fibre channel Storage Area Networks
Understanding and knowledge of AI and how this can be implemented to better processes and systemsREF: AR(phone number removed)
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