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ICT Support Officer

Job Posted: 14 days ago

Salary: £ 200 - 230 / Day
Job Type: Contract
Location: Gloucester, ENG, GB

Expire in: 13 days

Job Description

IT Support Engineer (1st / 2nd Line)

Location: Gloucester (Hybrid working)

Day Rate: Up to £230 per day (Inside IR35)

Contract: 3 months

Our client, a leading organisation in their sector, is hiring an IT Support Engineer to provide 1st and 2nd line support across their IT infrastructure.

This is a great opportunity to join a busy IT environment, supporting day-to-day operations while gaining exposure to infrastructure, networking, and security technologies.

What you’ll do

Provide 1st and 2nd line support across hardware, software, and user issues

Troubleshoot and resolve incidents across desktops, servers, and networks

Support core infrastructure, including servers and cloud-based services

Assist with basic firewall configuration and network troubleshooting

Manage user accounts, permissions, and access via Active Directory

Escalate complex issues to senior engineers where required

You’ll work closely with internal IT teams and stakeholders to ensure a reliable and responsive IT service.

What we’re looking for

Proven experience in a 1st / 2nd line support role

Strong troubleshooting skills within Windows environments

Good understanding of networking fundamentals (DNS, DHCP, TCP/IP)

Exposure to firewall technologies and basic security principles

Experience with Active Directory and user administration

The ideal candidate will be proactive, adaptable, and comfortable working in a fast-paced support environment.

Why join?

Immediate start in a hands-on technical role

Exposure to infrastructure, networking, and security

Hybrid working model

Opportunity to make an impact in a short-term contract


Apply now to support a fast-moving IT team in a key contract role

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring ICT Support Officer job near me in Gloucester, ENG, GB! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!