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iManage Application Specialist
Job Posted: 7 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Birmingham
Expire in: a month
Job Description
iManage Application Specialist (12-Month FTC)
Birmingham (Hybrid)
VIQU have partnered with a leading global brand who are seeking an experienced iManage Application Specialist to join them on an initial 12-month fixed-term contract. This is a key role responsible for the support, optimisation, and continuous improvement of their Document Management System (iManage), alongside broader application services and emerging AI initiatives. The successful iManage Application Specialist will play a central part in ensuring application stability, driving service excellence, and acting as a key liaison between technical teams, business users, and third-party vendors.
Key Responsibilities of the iManage Application Specialist:
Deliver 2nd and 3rd-line support for iManage, including administration, configuration, and fault resolution
Support BAU operations such as patching, upgrades, monitoring, and documentation
Support DMS-related onboarding and offboarding processes, including workspace automation and document imports
Collaborate with internal teams and external vendors on application enhancements and tooling integrations
Contribute to projects involving the evaluation and rollout of AI-powered solutions and automation tools
Support metadata, version control, and document lifecycle processes in line with operational best practices
Act as a trusted point of contact for business users, ensuring application needs are met effectively
Support system compliance and vulnerability remediation activities aligned with security standards
Key Requirements of the iManage Application Specialist:
Strong hands-on experience with iManage, including Work 10, Control Centre, and third-party integration tools
Proven background in application support within a legal or professional services environment
Good understanding of DMS architecture, server components, and REST API integrations
Proficiency in T-SQL, PowerShell scripting, and automation of administrative tasks
Familiarity with Active Directory, Entra ID, MFA/SSO, and server patching processes
Exposure to security and compliance frameworks (e.g. Cyber Essentials, ISO27001) is desirable
Confident communicator with the ability to engage technical and non-technical stakeholders
Detail-oriented with excellent problem-solving skills and a proactive, structured approach
Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website.
Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment
iManage Application Specialist
Birmingham (Hybrid)Before You Apply
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