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Import Manager

Job Posted: 3 days ago

Salary: £ 65,000 - 65,000 / Annum
Job Type: Permanent
Location: Heathrow, Greater London

Expire in: 25 days

Job Description

We are seeking an experienced Import Manager from a freight forwarding environment, with a strong operational background, industry knowledge, and a proven ability to lead and develop high-performing teams.

Location; Heathrow

Monday to Friday 0900-17.30

26 day holiday plus bank holidays - Car allowance and healthcare scheme

Key requirements include:

  * Minimum 7-10 years' experience within import, customs, freight forwarding or logistics operations.

  * A minimum of 5 years' management experience, leading operational teams within a fast-paced forwarding or logistics environment

  * Proven leadership capability, including coaching, performance management, employee development, succession planning, recruitment and team engagement.

  * Experience managing departmental performance through KPIs, service levels, productivity measures, resource planning and continuous improvement initiatives.

  * Strong commercial awareness, with responsibility for departmental budgets, cost control and P&L performance.

  * Strong understanding of international freight forwarding operations, including air freight, customs brokerage and multimodal transport movements.

  * Excellent knowledge of HMRC regulations, customs compliance requirements and import processes.

  * Ability to act as the senior escalation point for operational, customs, compliance and customer service matters.

  * Experience building and maintaining strong relationships with customers, carriers, customs authorities and overseas partners.

  * Comfortable leading customer business reviews, supporting new customer implementations and working closely with commercial teams to drive growth.

  * Strong communication and stakeholder management skills, with a customer-focused mindset and the ability to collaborate across multiple functions.

Salary & Package

  * Up to £65,000 basic salary

  * Car allowance

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