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Import Operations Clerk – Sea Freight

Job Posted: 16 days ago

Salary: £ 32,000 - 35,000 / Annum
Job Type: Permanent
Location: Basildon, ENG, GB

Expire in: 12 days

Job Description

Import Operations Clerk – Sea Freight

Location: Basildon, Essex

 Salary: £32,000 – £35,000

 Hours: Monday to Friday, 9:00am – 5:00pm

 Contract: Permanent, Full-Time

The Opportunity

An established freight and logistics business is looking for an experienced Import Operations Clerk to join its Import department.

Working as part of a close-knit team of four, you will take responsibility for sea freight import shipments from start to finish, coordinating with overseas partners, customers, customs, and delivery providers to ensure shipments are handled accurately and efficiently.

This is an office-based position and requires someone with previous sea/ocean freight operations experience who is comfortable managing their own workload and delivering excellent customer service throughout the import process.

The Role

You will manage the day-to-day administration and coordination of sea freight imports, taking ownership of shipments from receipt of the initial pre-alert through to final delivery and invoicing.

You'll regularly communicate with overseas partners and customers, obtain the documentation required for clearance, update internal systems, and coordinate deliveries.

Key Responsibilities

Manage sea freight import shipments from start to finish 

Receive and process pre-alerts from overseas partners 

Book shipments and maintain accurate information within internal systems 

Liaise directly with customers to obtain documentation and shipment information 

Prepare documentation required for customs clearance 

Coordinate deliveries and keep customers informed of progress 

Complete invoicing accurately and within required timescales 

Manage multiple shipments and priorities while maintaining high levels of accuracy 

Provide professional and responsive customer service throughout the shipment lifecycle 

About You

Minimum 2 years' experience within sea/ocean freight operations – essential 

Previous experience managing import shipments from start to finish 

Strong understanding of freight documentation and import processes 

Excellent customer service and communication skills 

Highly organised with strong attention to detail 

Comfortable working independently while contributing to a small operational team 

Able to manage multiple shipments and deadlines within a busy freight environment 

Knowledge of the Customs Declaration Service (CDS) and experience processing customs entries would be advantageous 

Please note: Candidates whose freight experience is predominantly road or air freight without relevant sea/ocean freight experience will not meet the requirements of this position.

What's On Offer

The role offers a salary of £32,000 – £35,000, working Monday to Friday, 9am–5pm, alongside 20 days' annual leave plus bank holidays. The business is actively interviewing and can accommodate both candidates available immediately and those working a standard one-month notice period.

Applications from experienced sea freight professionals are encouraged as the recruitment process is moving quickly

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Import Operations Clerk – Sea Freight job near me in Basildon, ENG, GB! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!