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Import Operator

Job Posted: 14 days ago

Salary: £ 30,000 - 40,000 / Annum
Job Type: Permanent
Location: Felixstowe, Suffolk

Expire in: 14 days

Job Description

Air & Sea Freight Operations Coordinator

Benefits:

Salary: £30,000–£40,000, dependent on experience.

Work Schedule: Monday to Friday, 9:00 AM – 5:30 PM.

Additional Perks:

Annual salary review and bonus.

25 days annual leave plus bank holidays.

Pension plan.

Responsibilities:

  * Oversee air and sea freight shipments from origin to destination, ensuring efficient and timely delivery.

  * Secure competitive agreements with carriers and service providers while balancing cost and service expectations.

  * Prepare and review bills of lading, customs declarations, and transport contracts in compliance with regulations.

  * Monitor shipment progress, inform clients proactively, and resolve delays or issues promptly.

  * Collaborate with customs brokers to ensure compliance with all import/export regulations and documentation requirements.

  * Serve as a key contact for clients, addressing inquiries, offering solutions, and ensuring satisfaction with services.

  * Recommend and implement measures to improve efficiency, reduce costs, and optimise freight operations.

Requirements:

  * Minimum 1 year in air or ocean imports.

  * Strong understanding of end-to-end import processes, including customs procedures and documentation.

  * Effective verbal and written communication with proven ability to build and sustain client relationships.

  * In-depth knowledge of Incoterms and their application in import operations.

  * Customer Focus and Time Management: Ability to deliver excellent service and consistently meet deadlines

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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