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Inbound Sales Advisor
Job Posted: 2 days ago
Salary: £ 25,000 - 25,000 / Annum
Job Type: Permanent
Location: Northampton
Expire in: a month
Job Description
Inbound Sales Agent
Location: Northampton
Salary: £24,900 + commission + benefits
Are you a people person with a flair for sales and customer service? Do you enjoy building relationships, solving problems, and helping customers find the right solution for their needs? If so, this could be the role for you.
We’re looking for enthusiastic Inbound Sales Agents to join a growing, customer-focused team. You’ll be the first point of contact for customers looking to purchase or renew their travel insurance, making every interaction count and ensuring they feel supported and valued.
What you’ll be doing
Handling inbound customer enquiries with warmth and professionalism
Building rapport through genuine conversations and understanding customer needs
Guiding customers through their options to find the right policy for them
Identifying opportunities to add value through cross-sell and upsell conversations
Following structured call flows and FCA regulations to ensure compliance
Consistently meeting personal and team targets while keeping the customer at the heart of everything you do
Developing your knowledge and skills with ongoing professional development (15 hours CPD per year)
What we’re looking for
Strong communication skills – you can explain things clearly, listen actively, and connect with people
Previous sales experience, ideally in a targeted or call centre environment
Resilience and adaptability – you’re comfortable working in a fast-paced, changing environment
Attention to detail and accuracy, especially when dealing with sensitive customer information
A team player who supports colleagues and shares knowledge
Confidence with IT systems (Word, Excel, Outlook)
Patience and empathy – our customers range from their 50s to late 80s, so taking time to understand their needs is essential
Why you’ll love it here
This is more than just a sales role — it’s about making a positive difference to customers’ lives. You’ll be supported with great training, ongoing coaching, and the chance to develop your career in a business that truly lives by its values:
Better Together – one team, working towards shared success
Keep It Real – inclusive, open-minded, and transparent
Dare to be Different – ambitious, innovative, and never settling for mediocrity
Do the Right Thing – accountable, caring, and committed to promises
What’s in it for you
Competitive salary + commission structure
Ongoing professional development
Supportive team culture where your contribution really matters
Opportunity to progress your career in a growing business
If you’re motivated by sales, passionate about customer service, and want to join a team that values positivity and collaboration, we’d love to hear from youBefore You Apply
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Looking for your next career move? Join a top company hiring Inbound Sales Advisor job near me in Northampton! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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