Hiring Now: Income Officer Near You – Apply Today!
Your Next Income Officer Job Starts Here – Apply Now!
Income Officer
Job Posted: 3 days ago
Salary: £ 33,335 - 33,335 / Annum
Job Type: Permanent
Location: DE14, Burton upon Trent, Staffordshire
Expire in: 24 days
Job Description
We are looking for an approachable, innovative, enthusiastic individual who shares our commitment to community involvement and providing a high standard of customer service. As part of a team responsible for the delivery of excellent frontline customer service, the successful applicant will have the proven ability of working with the public.
Income Officer
Salary up to £33,335 per annum
37 hours per week
Benefits include company pension and private healthcare
The role of an Income Officer will be responsible for;
* Managing patch based accounts up to eviction stage, through the arrears recovery process
* Promote tenancy sustainment whilst managing through enforcement to recover debt in an accurate, sensitive, confident and responsive manner together with representing TDH at County Court for any possession or warrant action required
* Deliver high end customer service at all times
* Comply with all TDH Income procedures and company policies
* Support the provision of a high-quality income management service, by working in partnership with other teams across the Housing Service area
* Working with external key stakeholders to ensure vulnerable customers are identified and are offered appropriate support.
* Be a strong communicator able to deliver your skills through effective working relationships with all work colleagues whilst meeting agreed targets.
* Be driven, with the aim to make a difference through income management
* Support and assist the Income Manager & Head of Service in the performance of their duties
The skills, knowledge & experience required;
* Up to date knowledge on welfare reform & associated benefits
* The ability to manage case loads and be target driven
* Excellent communication skills, both written and verbal
* The ability to relate and communicate with people on varying levels, whilst managing conflict and complex situations.
* The drive to make a difference through income management.
The closing date for applications is 13th May 2026
We welcome applications from all sections of the communityBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Income Officer job near me in DE14, Burton upon Trent, Staffordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
Similar Jobs
© Vita CV: Registered in England and Wales (16187919).