Expire in: a month
Information Governance Officer
Starting: ASAP
Duration: 2 months with the possibility of extension
Location: North London
Hours: Monday to Friday, 9am – 5pm (fully onsite)
Pay: £15.40 - £18 per hour inclusive of holiday pay depending on experience
The Post
The Information Governance Officer will support the team in the delivery of the strategy and compliance programme.
This role is responsible for managing the day-to-day operational enquiries within the organisation relating to compliance with Information Governance and Data Protection requirements.
The post holder will monitor, coordinate, and process all requests under the Freedom of Information Act (FOI) and Environmental Information Regulations, ensuring adherence to the Trust’s procedures for handling such requests.
They will also support the delivery of Data Security Awareness training, assist with the annual Data Security & Protection Toolkit, undertake audits, and deputise for the Information Governance Compliance Officer when required.
Additionally, the post holder will provide administrative and secretarial support to the IG Team, including meeting coordination, minute-taking, and maintaining accurate records and data flows.
Main Responsibilities
* Act as the first point of contact for Information Governance enquiries, including confidential matters, escalating appropriately.
* Monitor, coordinate, and process requests received under the Freedom of Information Act 2000, producing performance reports and escalating any issues to the Information Governance Manager.
* Support the production and collection of evidence to demonstrate compliance with the Data Security & Protection Toolkit.
* Deliver or assist in delivering Data Security Awareness training sessions across the organisation, including induction, mandatory, and ad hoc sessions (both face-to-face and online).
* Create FOI performance reports for the SIRO, Head of Information Governance, and Information Governance Committee.
* Assist with the development, review, and maintenance of policies, procedures, and learning materials.
* Support Information Asset Owners and Administrators in maintaining data flow maps and ensuring accurate information asset management.
* Provide administrative and secretarial support for the Information Governance Team, including arranging meetings, preparing agendas, taking minutes, and tracking actions.
* Maintain the Information Governance and Caldicott enquiry logs and ensure the knowledge management database is regularly updated.
* Support the investigation and reporting of IG-related incidents.
* Support the coordination of Data Protection Impact Assessments (DPIAs) for new and existing systems or processes involving personal data.
* Plan, organise, and coordinate Information Governance Committee meetings, preparing and distributing papers, maintaining action trackers, and minuting discussions.
* Attend meetings on behalf of the IG team when required.
* Undertake audit activity in relation to information governance processes and compliance.
* Support the IG team with identifying data flows, information assets, and associated risks.
Person Specification
Education / Qualifications
Essential:
* First degree or equivalent experience of working in an Information Governance role
Desirable:
Knowledge of the Data Security & Protection Toolkit
Knowledge of key legislation, especially the Data Protection Act 2018
ISEB in FOI (or working towards)
Experience
Essential:
Experience of working in the field of Information Governance or a similar governance/compliance area
Experience of supporting meetings and taking minutes
Experience of undertaking audits
Experience of responding promptly to queries and capturing information into written responses
Significant office administration experience, including diary management and meeting organisation
Experience of summarising and recording key information from complex conversations
Ability to work with minimal supervision, using own initiative and prioritising workload
Experience preparing agendas, writing reports, and tracking actions
Strong written communication skills (e.g. minutes of meetings, web copy, collation of guidance)
Experience administering web-based tools such as the IG Training Tool and Information Governance Toolkit
Desirable:
Experience dealing with complex issues and identifying key information
Experience liaising with a range of internal and external stakeholders, building effective working relationships
Knowledge
Essential:
Excellent verbal and written communication skills, with the ability to present technical subjects clearly and accessibly
Desirable:
Understanding of Information Governance-related legislation and standards (Confidentiality, Data Protection, Records Management, Information Sharing, Privacy, etc.)
Knowledge of Information Security principles
Skills & Abilities
Essential:
Ability to work to a demanding workload and tight deadlines
High degree of accuracy and attention to detail
Ability to analyse and interpret complex issues, risks, and incidents
Excellent organisational skills and ability to prioritise competing demands
Good numerical skills and ability to analyse data
Strong IT skills, including email, internet, word processing, spreadsheets, presentations, and databases
Sound judgement and attention to detail
High level of drive, determination, and self-motivation
Strong interpersonal and networking skills
Ability to work effectively as part of a team
Ability to plan work around competing priorities
Desirable:
Ability to undertake thematic analysis of risks, incidents, and compliance data
Personal Qualities
Essential:
Responsive and enthusiastic
Practical approach to problem-solving
Flexible attitude to working
Ability to work both independently and as part of a team
Ability to work under pressure and meet deadlines
Excellent verbal and written communication skills
Strong organisational and prioritisation skills
Desirable:
Evidence of commitment to personal development and training
Ability to engage and motivate others
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