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Installation Coordinator

Job Posted: a day ago

Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: Manchester

Expire in: a month

Job Description

Installation Coordinator

Old Trafford, Office Based | Full-Time (37.5 hours; 8:45am to 5:50pm on Monday – Thursday with 1 hour lunch and 2 x 15 min break, and 8:45am to 5pm on Friday with 30 min lunch and 2 x 15 min break) | £28,000 per year

Do you enjoy keeping things organised, coordinating people, and delivering great customer service

Crystal Ball is a Multi Award Winning vehicle tracking and lone worker service provider based in Old Trafford. We serve a growing customer base across all business sectors, from SMEs to enterprise businesses and local government, throughout the UK.

What’s in it for you:

Competitive salary of £28,000 per year.
20 days holiday plus 8 UK bank holidays, plus 1 extra day per year of service (up to 25 days).
Company pension and private medical insurance.
Casual dress code and on-site parking.
Join a vibrant, close-knit, and established team with direct access to our Operations Director.

Are you the right person for the job:

Excellent communicator with a professional telephone manner.
Enthusiastic, polite, and self-motivated.
Highly organised with attention to detail.
IT literate and a team player.
Experience in scheduling / planning is helpful but not essential – full training provided.
A strong desire to deliver first-class customer service.

What will your role look like:

Efficiently schedule and dispatch Engineers to customer sites.
Monitor Engineer activity and progress.
Manage incoming phone calls, emails, and support tickets within agreed SLAs.
Process orders and close job tickets to ensure work is completed satisfactorily.
Record all customer communications within the CRM.
Contribute to improving our customer service standards by providing a professional and efficient service.

If you are ready to start your career at Crystal Ball, then click APPLY now!

Your data will be handled in line with GDPR

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Installation Coordinator job near me in Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!