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Installation Manager
Job Posted: a day ago
Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: WC1E, Fitzrovia, Greater London
Expire in: a month
Job Description
Role Overview
Our client is seeking a Project Manager who thrives in fast-paced environments and takes pride in delivering high-quality installations. Acting as the on-site lead, you’ll coordinate teams, manage snagging and maintenance, and ensure seamless client interactions — all while identifying opportunities to expand the scope of work.
This role offers a chance to represent a forward-thinking company known for cutting-edge furniture and pod solutions. You’ll work closely with Operations, installers, and clients across the UK.
Key Performance Indicators
* Achieve target client satisfaction scores post site visits
* Uncover and secure upselling opportunities in line with monthly KPIs
Systems & Tools
* HubSpot CRM
* Excel
* Internal scorecards
* Pipeline forecasting documents
Ideal Candidate
You’re the kind of person who:
* Communicates with confidence and professionalism
* Connects easily with people and builds trust quickly
* Adapts on the fly and thrives in varied site environments
* Has a sharp eye for detail and takes pride in doing things right
* Rolls up your sleeves and solves problems hands-on
* Works autonomously and manages a dynamic schedule
* Holds a full UK driving licence and is open to nationwide travel
Key Responsibilities
Site & Installation
* Visit and assess sites prior to installation
* Oversee installation crews, ensuring quality and safety
* Apply asset tags, document processes, and complete sign-offs
* Capture client satisfaction and gather final approvals
Client Care & Sales Insight
* Revisit sites for post-installation checks and feedback
* Address snagging or maintenance issues
* Ensure pod functionality and coordinate repairs
* Identify and report upselling opportunities
Maintenance & Snagging
* Plan snagging visits with the Ops team
* Install replacement components and track work completed
* Keep detailed snagging logs and ensure resolutions
Asset Management
* Inspect items before collection and assess damages
* Prepare units for redeployment
* Contribute to warehouse stock takes and asset accuracy
Process Ownership (Development Scope)
* Potential to lead snagging operations end-to-end: ordering, scheduling, and follow-up
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Looking for your next career move? Join a top company hiring Installation Manager job near me in WC1E, Fitzrovia, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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