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Insurance Sales and Customer Service Advisor
Job Posted: 12 hours ago
Salary: £ 25,000 - 30,000 / Annum
Job Type: Permanent
Location: Manchester, Greater Manchester
Expire in: a month
Job Description
Insurance Sales and Customer Service Advisor
Manchester
£25,000 + bonus £30,000 (commission + Bens)
An excellent opportunity for a well establised business has become available for a leading general insurance provider who offer niche policies to their customers.
• The primary purpose of is role is to provide excellent sales and service experiences to existing and potential customers in accordance with company procedures and regulatory requirements
• Provide excellent sales and service experiences to existing and potential customers via calls both inbound and outbound
• Handle a range of calls including new and potential customers, customer service enquiries and renewing existing customer
• Retain customers who wish to cancel and follow the appropriate procedures for cancellation using the tools provided to you
• Handle any concerns or complaints from customers with a professional manner
Skills required sales and customer service role:-
• A proven track record in a customer role providing excellent customer service in a call centre environment
• Credible experience of driving sales in a regulated environment
• Demonstrated success in meeting targets and SLA
• Outstanding customer service abilities including listening, questioning and rapport building
• Experience of effectively working within a team to achieve target
What will you receive?
• 25 days holiday with 1 additional day given for each full year worked (up to a maximum of 28 days). You can buy or sell up to 5 days holiday a year.
• Birthdays off
• A clear career path including quarterly objectives and annual reviews
• Financial support for Professional Qualifications
• Loyalty bonus of £1,500 per year
• Quarterly staff recognition awards
• Long service awards
• Sabbatical of 12 weeks after 10 year anniversary
• Workplace pension
• Annual social events e.g. Day at the races, Christmas party, Boat party
• Regular Wellness events in the office
• And much moreBefore You Apply
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