Hiring Now: Interim Support Engineer Near You – Apply Today!
Your Next Interim Support Engineer Job Starts Here – Apply Now!
Interim Support Engineer
Job Posted: 4 hours ago
Salary: £ 150 - 150 / Day
Job Type: Contract
Location: Southampton, Hampshire
Expire in: a month
Job Description
Interim Support Engineer
£150 per day (Inside IR35)
2-Month Contract
Southampton, SO45
Overview
We are seeking an experienced Support Engineer with a strong technical foundation and exceptional customer service skills. The successful candidate will be responsible for providing first and second-line support across end-user devices, software, and infrastructure, ensuring high availability and seamless service delivery.
Key Responsibilities
Provide Level 1/2 support across networks, domains, hardware, and software environments.
Deliver end-user support for Windows 10/11 devices, applications, and peripherals.
Troubleshoot and resolve incidents related to laptops, desktops, and mobile devices (including BlackBerry and iPhone).
Build, configure, replace, and maintain EUC hardware components.
Support data backup processes and recovery techniques.
Work within virtualised, MDM, and VPN environments to ensure secure and efficient connectivity.
Utilise Microsoft SCCM for device management (advantageous).
Log, track, and resolve tickets within ServiceNow, adhering to ITIL practices.
Maintain accurate documentation and records of incidents, resolutions, and system changes.
Provide clear, professional communication to end-users, ensuring exceptional customer experience.
Manage workload independently while maintaining high productivity and efficiency.
Skills & Experience
Strong general understanding of IT principles (networks, hardware, domains).
Working knowledge of leading software packages (Microsoft Office, Lotus Notes).
Proficiency with Windows 10/11 operating systems and related applications.
Hands-on experience troubleshooting end-user device hardware and software issues.
Exposure to virtualisation, MDM, and VPN environments.
Experience with Microsoft SCCM (advantageous).
Knowledge of ITIL framework and prior experience in an ITIL-aligned environment.
Proficiency in ServiceNow or similar ticketing systems.
Excellent communication, interpersonal, and customer-facing skillsBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Interim Support Engineer job near me in Southampton, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).