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Internal Sales Administrator
Job Posted: a day ago
Salary: £ 30,000 - 32,000 / Annum
Job Type: Permanent
Location: Congleton, Cheshire
Expire in: a month
Job Description
Adecco Crewe are working with a well-established organisation seeking an experienced Internal Sales Administrator to join their growing team. This pivotal role focuses on ensuring the smooth and efficient handling of all sales enquiries - from initial contact and quotation, through to order processing and dispatch.
You'll act as a key link between customers, the sales team, and warehouse operations, helping to maintain excellent service standards and efficient internal processes.
Key Responsibilities
Manage and process sales enquiries via phone and email from initial logging through to quotation, order, and dispatch
Coordinate order processing, ensuring accurate paperwork is prepared for warehouse dispatch
Arrange deliveries via couriers and haulage providers
Maintain and update CRM records with customer activities, calls, emails, and quotations
Run regular reports for the sales team
Handle incoming calls and assist with customer queries in a professional manner
Support website and marketing activities including updating product ranges and adding new lines
Raise and manage purchase orders for stock items, updating systems as required
Assist with stock control to maintain accurate inventory levels
Coordinate service support visits, including arranging travel, training, and demonstrations
Provide occasional support to finance functions, including customs documentation
Support warehouse operations with documentation checks and system updates
Undertake general office duties as required.
Key Skills & Competencies
Highly organised with strong attention to detail
Professional and confident communication skills (both written and verbal)
Self-motivated and proactive approach
Strong problem-solving ability
Flexible and adaptable team player
Empathetic, approachable, and customer-focused
Trustworthy with high integrity
Innovative thinker with a continuous improvement mindset
Ability to multitask and prioritise effectively
What's on Offer
Opportunity to join a dynamic, customer-focused business
Supportive and collaborative team culture
Varied and engaging workload with room for developmentInterested?
If you're an organised, customer-focused professional looking to take the next step in your internal sales career, we'd love to hear from you!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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