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Internal Sales and Customer Experience Advisor
Job Posted: 7 days ago
Salary: £ 26,000 - 27,000 / Annum
Job Type: Permanent
Location: MK42, Bedford, Bedfordshire
Expire in: 21 days
Job Description
Internal Sales and Customer Experience Advisor
This exciting career opportunity allows you to utilise your proven internal sales and customer service skills, working within a manufacturing team where quality, service, and innovation are at the core of every customer interaction. This global manufacturer seeks a confident and experienced internal sales and customer advisor to support an international client base, offering exceptional services and support with precision, care, and professionalism.
Key duties and tasks:
As an integral part of our customer sales and support operations, you will:
* Handle high volume inbound customer enquiries via telephone and email with professionalism and efficiency
* Process customer sales orders using SAP ERP, ensuring accuracy across all transaction stages
* Generate pricing and quotes, liaising with clients to secure repeat and new business
* Coordinate closely with production and logistics teams to ensure timely delivery
* Maintain and update customer records through MS Office tools and SAP
* Able to investigate and present data analytics regarding customer usage financial spend patterns
* Contribute to continuous improvement in service and support processes
The most suitable candidate must evidence:
* 3–5 years’ proven experience in internal sales or customer service, ideally within a manufacturing or technical environment
* Advanced skills in MS Office (Excel, Outlook, Word)
* Proficiency in SAP ERP systems for order management and customer interaction
* A confident communicator, able to manage multiple accounts and priorities
* Strong attention to detail and a proactive approach to problem-solving
* The ability to work collaboratively with internal stakeholders across departments
Salary and benefits:
* Competitive salary of £27,000
* A comprehensive employee benefits package, including pension, wellness support, and more
* Flexible working options to support work–life balance
* Opportunities for ongoing training and development
* A positive, inclusive team culture in a thriving businessBefore You Apply
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Looking for your next career move? Join a top company hiring Internal Sales and Customer Experience Advisor job near me in MK42, Bedford, Bedfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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