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IT Account Manager

Job Posted: 4 hours ago

Salary: £ 35,000 - 45,000 / Annum
Job Type: Permanent
Location: Chester, Cheshire West and Chester

Expire in: a month

Job Description

Due to continued expansion, we are looking for an experienced Account manager to join our Account Management Team or you may be currently working in the technical field and be interested in branching out into providing customer solutions in Sales/Account Management and will be given full training/guidance along the way.

Salary and OTE

£35,000-£45,000 per annum + Uncapped OTE

On-Target Earnings (OTE):

  * Year 1 (with ramp): £60-70K

  * Year 2+ (fully ramped): £75-90K+

  * Top performers earning significantly more (structure is uncapped)

Other Benefits:

  * 45p/mile mileage reimbursement

  * Private cashback healthcare plan

  * 5% employer pension contribution (via salary sacrifice scheme)

  * Flexible working (office-based when not with customers, but we're very supportive of hybrid flexible working)

  * Supportive culture

This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.

They also invest heavily in helping their staff realise their full potential by encouraging them to obtain and maintain industry standard qualifications to enhance personal development

Person Specification

We are now looking to enhance our customer engagement and ensure the needs of the customer are fully met, both in terms of Value, but essentially as a full technical solution to meet their current and future business needs.

The Account Manager will work alongside the Sales Manager to deliver the optimum solution to the customer.

Collaborative working, listening and understanding what the customer wants and identifying current and future needs will be essential to the customer success.

This new role will set even higher standards of customer delivery and satisfaction and ensure we get it right first time every time.

Account Manager

Due to continued expansion, they are looking for an experienced Account manager to join their Account Management Team or you may be currently working in the technical field and be interested in branching out into providing customer solutions in Sales/Account Management and will be given full training/guidance along the way.

Main duties will include:

  * Cultivate and maintain strong relationships with existing clients, understanding their business objectives and aligning our IT solutions to meet their needs.

  * Collaborate with internal technical teams to develop customised IT solutions that address client challenges and contribute to their success.

  * Identify opportunities for account expansion and upselling additional products and services to maximize client satisfaction and company revenue.

A successful candidate will have the following skills:

  * Excellent communications (strong written, listening and verbal communication skills) to explain the benefits of solutions, to individuals.

  * Excellent customer service (willing to go the extra mile) to ensure our clients are delighted.

  * A collaborative worker who is able to interact and positively contribute to solution selling.

  * Have an interest in learning about current/new/future technologies to help the Company, customers, themselves and their team.

  * To show initiative, be self-motivated and a proactive member of the team.

  * Have a flair for organisational skills and persistence to see tasks through to their conclusion.

  * Be able to manage/prioritise their own workload so tasks can be completed to a customer’s satisfaction.

  * Identify opportunities for account expansion and upselling additional products and services to maximize client satisfaction and company revenue.

  * Good time management.

  * Ability to work under pressure.

  * Full UK driving licence.

Requirements

  * Exceptional communication and interpersonal skills.

  * Ability to work collaboratively in a team-oriented environment.

  * Some experience of exposure to customers in on and off site meetings.

This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring IT Account Manager job near me in Chester, Cheshire West and Chester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!