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IT Regional Site Lead
Job Posted: an hour ago
Salary: £ 55,000 - 60,000 / Annum
Job Type: Permanent
Location: Huddersfield
Expire in: a month
Job Description
As in house recruiters for AUS, they have been a trusted partner to the Electrical Supply, Rail, Arboricultural, and Telecoms industries since 1998, manufacturing and distributing specialist equipment from our base in Huddersfield, West Yorkshire.
With more than 60 experienced professionals in our team, we take pride in combining technical expertise with a genuine commitment to customer service.
What makes AUS different is our people. We’ve built our reputation by listening to our customers and empowering our employees to deliver innovative solutions, whether it’s providing the right tool for the job or advising on complex equipment for major projects. Joining AUS means becoming part of a collaborative, forward-thinking business where your skills are valued, your ideas make an impact, and your career can grow alongside a company that continues to go from strength to strength.
We are seeking a highly skilled IT Regional Site Lead to join our Information Technology team.
This role is both a frontline support position and a technical liaison for global infrastructure needs.
Based at our Head Office in Clayton West, you will provide prompt, high-quality end-user support while serving as the on-site “smart hands” for our US-based Infrastructure and Operations teams with visits to other sites as required.
This is a pivotal role in ensuring seamless IT operations across the region while embedding global IT standards and policies at a local level.
Benefits
Salary £55,000 – £60,000 (depending on experience).
39 hour working week.
Monday to Thursday 8:30am until 5pm
Friday 08:30am until 4pm
Generous annual leave entitlement plus bank holidays.
Pension scheme.
Professional development and training opportunities.
Monthly paid luncheons, access to Perkbox employee benefits platform, TELUS health and wellbeing app and fresh fruit Mondays.Key Tasks
Providing responsive, professional IT support to users via phone, email, chat, or in person.
Troubleshooting hardware, software, and access issues, and offering training on new technologies.
Acting as on-site “smart hands” for the global Infrastructure & Operations team, assisting with server, network, and hardware troubleshooting (routers, switches, firewalls, etc.).
Performing routine maintenance, including software updates, patching, backups, and account management, ensuring compliance with global IT standards.
Monitoring system performance, proactively identifying issues, and escalating complex problems as needed.
Collaborating on IT projects, technology rollouts, upgrades, and process improvements.
Maintaining accurate records of user interactions, system changes, and contributing to knowledge base documentation.
Managing local third-party vendors and partners in alignment with the corporate IT team’s direction.Key Skills and Qualifications Required
Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
Strong technical foundation in networking, server administration, and IT infrastructure.
Proven troubleshooting skills across hardware, software, and network systems.
Excellent communication and interpersonal skills with a customer-focused mindset.
Ability to work independently and as part of a global team.
Professional IT qualifications (e.g., Microsoft, Cisco, ITIL) are desirableBefore You Apply
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