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IT Service Delivery Engineer
Job Posted: 4 hours ago
Salary: £ 40,000 - 60,000 / Annum
Job Type: Permanent
Location: PE19, Little Paxton, Cambridgeshire
Expire in: a month
Job Description
IT Service Delivery Engineer - St Neots - onsite - perm
* Salary 40-60k
* 25 days annual leave inclusive of up to 3 days Christmas shut-down
* Buy or sell up to 5 days’ annual leave
* Two pension schemes to choose from
* Private Medical Insurance + discounts for additional family members
* Life Assurance scheme up to 4 x salary
* Share Save scheme
* Electric/Hybrid Car leasing scheme
* Cycle to work scheme
* Retail discounts
* Career development support
To deliver exceptional levels of support to demanding business needs across multiple sites, maintaining varied applications (predominantly on Microsoft Windows environments). To utilise technical ability to support the environments and to lead with progressive enhancement projects.
How you’ll support us
* Deliver IT projects allocated by the IT Delivery Team Leads, adhering to the Change Management Process, for both internal and external customers;
* Work on technical tasks, being aware of business impact, timescales and security concerns;
* Contribute towards systems design and solution architecture progression through up-to-date technical knowledge and forward-thinking approaches;
* Monitor and maintain critical computer systems and advanced networks;
* Troubleshoot complex system and network problems, diagnosing and solving challenging hardware/software faults;
* Generate support documentation (incl. procedural documents for implemented systems);
* Provide 3rd line support to the IT Service Desk, responding within agreed time constraints;
* Undertake other tasks to support the IT team where required, both on MASS sites and customer sites;
* Comply with Company policies and procedures (including the Business Management System);
Adhere to the MASS values.
Our non-negotiables:
Due to the highly-secure nature of the projects you will be involved with, you must be eligible to work in the UK and be eligible to undergo and maintain UK government SC/DV Security Clearance.
Who is MASS?
MASS is an independent, global technology company, trusted by highly-secure organisations to provide advanced, digital services that manage data and keep information safe. With our heritage in defence, we offer robust solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled, technical experts. We think innovatively to provide tailored, agile and resilient solutions that secure advantage, so you’re ready for digital transformation.
MASS is an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact.
Apply today to see how working for MASS could work for youBefore You Apply
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Looking for your next career move? Join a top company hiring IT Service Delivery Engineer job near me in PE19, Little Paxton, Cambridgeshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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