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IT Service Desk Engineer

Job Posted: 17 days ago

Salary: £ 26,000 - 32,000 / Annum
Job Type: Permanent
Location: Swindon, Wiltshire

Expire in: 11 days

Job Description

IT Service Desk Engineer – Swindon/Wiltshire/Oxfordshire – £26,000 to £32,000

We’re partnering with a growing tech consultancy in Swindon/Wiltshire that’s searching for an ambitious IT Service Desk Engineer.

The shift pattern is 4 on 4 off, covering days and nights.

What You’ll Be Doing

  * Delivering confident 1st/2nd line support across a busy, enterprise‑level environment

  * Owning incidents from start to finish and driving quick, effective resolutions

  * Playing a key role in improving processes, service quality, and team performance

What You Bring

  * Experienced in supporting Windows OS and Microsoft 365

  * Familiarity with enterprise tools like Teams and SharePoint

  * Confident with Active Directory, user admin, and group policies

  * Networking fundamentals (DNS, DHCP, TCP/IP) a plus

  * Hands‑on experience with ServiceNow, Jira Service Management, or similar ITSM platforms

Why You’ll Love This Role

  * A real chance to develop within a tech centric organization

  * A supportive team that wants you to grow and succeed

  * Hybrid working

  * Training, development, and exposure to enterprise‑level tech

If you’re a motivated Service Desk Analyst/Engineer who wants that next step please get in touch.

Please contact pete@ jiyupeople. co. uk

IT Service Desk Engineer – Swindon – £26,000 to £32,000

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