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IT Specialist
Job Posted: 7 days ago
Salary: £ 230 - 263 / Day
Job Type: Contract
Location: Durham
Expire in: 20 days
Job Description
Rate: £283/day Inside IR35
Based: Hartlepool, Durham (5 days on site)
Length: 12-month contract
Clearance: Must be eligible for BPSS and SC clearance
Key Responsibilities
Maintenance of station-based IT infrastructure in conjunction with centrally-based resolving teams and hardware maintainers.
Deliver system health through a systematic approach to housekeeping, systems administration, and support.
Participate in delivering the IT requirements for station projects, and provide site-based assistance for centrally managed projects.
Provide desktop and laptop user support, including networking, user account rollout, and application support.
Carry out laptop updates, peripheral installation, and hardware swaps (including leasing and large-scale hardware rollout).
Support server management and network-related tasks.
Manage mass rollout and deployment projects, ensuring smooth delivery and minimal disruption.
Ensure excellent customer-facing service delivery, with strong communication and interpersonal skills to support end users effectively.
Required Skills & Experience
Competent and experienced in support of MS Windows desktop operating systems, MS Office suite of products, and MS Windows Server fundamentals such as Active Directory, DHCP, DNS, and Print services.
Skilled in installation and support of peripheral devices.
Multi-skilled IT background, capable of adapting to varied support and deployment tasks.
Strong customer service focus, ensuring high-quality service delivery to customers and stakeholders.
Desirable Qualifications
HMC or Level 4 Diploma (or equivalent IT-related certification).
Must be eligble for SC Clearance
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