Hiring Now: IT Support Analyst Near You – Apply Today!
Your Next IT Support Analyst Job Starts Here – Apply Now!
IT Support Analyst
Job Posted: a day ago
Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: Bristol
Expire in: a month
Job Description
IT Support Technician
Job Type: Full-time
Location: North Bristol
Salary Dependant on ExperienceWe are seeking an IT Support Technician to work for a leading organisation based in North Bristol. This role involves providing timely assistance to end users, delivering high-quality customer service, and collaborating closely with 2nd and 3rd line support teams for issue escalation and resolution. The ideal candidate will contribute to IT onboarding processes and support the secure recycling and disposal of outdated IT equipment.
Day-to-day of the role:
Provide responsive 1st line support for hardware, software, and network-related issues.
Reset user passwords, unlock accounts, and manage user access permissions.
Log, track, and update support tickets accurately and communicate ticket progress to users.
Install, configure, and decommission desktops, laptops, peripherals, and mobile devices.
Maintain the IT asset register, including hardware inventory and software licensing.
Assist in the creation and maintenance of internal IT documentation and knowledge base content.
Support the secure recycling and disposal of outdated IT equipment.
Carry out additional admin tasks to support the wider IT support function.Required Skills & Qualifications:
Previous experience in a technical IT support or helpdesk role.
Excellent verbal and written communication skills.
Strong troubleshooting and problem-solving abilities.
Proven ability to manage and prioritise workload effectively and independently.
High level of professionalism and discretion, especially when handling sensitive information.
Committed to continuous learning and professional development, including relevant certifications.
Knowledge of Microsoft Windows desktop environments (Windows 10/11), IT service desk operations, and customer service best practices.
Desirable: Experience with Apple Mac, iOS, mobile device support, Microsoft 365, cloud-based admin portals, Mobile Device Management tools such as Jamf or Intune, software packaging and deployment, networking basics, and Cyber Security principles.Candidates will be required to have a full uk driver's licence
If you are interested in this position please apply online or for more information please contact me onBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring IT Support Analyst job near me in Bristol! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).