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IT Support Engineer (2nd Line / Projects)
Job Posted: 8 days ago
Salary: £ 33,000 - 33,000 / Annum
Job Type: Permanent
Location: Wickford, Essex
Expire in: 19 days
Job Description
IT Support Engineer (2nd Line / Projects)
Location: Essex (Hybrid – Office, Remote & Client Sites)
Salary: £33,000 + mileage, training & progression
About LB Tech Solutions
We’re a growing Managed Service Provider based in Essex, supporting businesses across the UK with proactive, reliable IT services.
We’re a small, close knit team where everyone has real ownership of their work. As we continue to grow, we’re looking for an IT Support Engineer (2nd Line / Projects) who wants to develop their skills, get hands-on with projects, and progress into 3rd line over time.
The Role
This is a true 2nd line position with a mix of service desk and project work.
* Handling escalated support tickets across multiple client environments
* Supporting Microsoft 365 environments (core focus)
* Working on project-based tasks alongside the wider team
* Occasional client site visits
* Collaborating with senior engineers on more complex issues
This role offers strong exposure to 3rd line work, not just repetitive support.
What We’re Looking For
Must Have:
* Minimum 3 years’ experience in IT support
* Strong Microsoft 365 administration experience
* Confident troubleshooting skills
* Good organisation and communication
Nice to Have:
* MSP experience
* Client facing experience
* Intune / Endpoint Manager
* Azure
* Networking fundamentals
What You’ll Get
* Salary of £33,000
* Hybrid working (home, office & client sites)
* Mileage paid for all client visits
* All equipment provided
* Ongoing training, certifications and support
* Clear progression towards 3rd line / project work
* Real ownership within a small, growing team
Why Join LB Tech?
You’ll be part of a fast-paced MSP, working across different environments, getting hands-on with real projects, and building your skillset quickly.
If you’re looking to step up your career and take on more responsibility, this is a great opportunity to do itBefore You Apply
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Looking for your next career move? Join a top company hiring IT Support Engineer (2nd Line / Projects) job near me in Wickford, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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