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IT Support Engineer and Trainer
Job Posted: 43 minutes ago
Salary: £ 28,000 - 35,000 / Annum
Job Type: Permanent
Location: Cheltenham, Gloucestershire
Expire in: a month
Job Description
IT Support & Trainer
Location: Central Cheltenham
Job Type: Full-time - Site basedJoin a well-established and forward-thinking law firm renowned for delivering high-quality legal services with a personal touch. We are seeking a tech-savvy IT Support & Trainer who loves helping people master IT skills and solving tech problems. This role involves a vital dual function of training and first-line support, ensuring our teams operate efficiently with the best use of technology.
Day-to-day of the role:
Deliver engaging and accessible IT training to staff at all levels, enhancing digital skills and promoting best practices in software and system usage.
Provide first-line support, troubleshooting hardware, software, and network issues to maintain business continuity.
Work closely with the IT Manager to ensure effective use of meeting room equipment and technology across the firm.
Develop and analyse databases, and manage Microsoft 365 and MS Teams Telephony systems.Required Skills & Qualifications:
Solid understanding of IT systems, including Microsoft 365 and MS Teams Telephony.
Experience in database development and analysis.
Proven ability to deliver IT training and support in a business environment.
Strong problem-solving skills and the ability to multitask effectively.
Excellent communication skills and a passion for technology.Benefits:
Competitive salary and benefits package.
Pension, private medical insurance, and group income protection (PHI).
23 days annual leave plus bank holidays, with additional discretionary leave days.
Access to an employee assistance programme and mental health first aiders.
Engaging charity and social events.If you are interested in this position please apply online or for more information please contact me onBefore You Apply
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