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IT Support Engineer (Help Desk)

Job Posted: 12 days ago

Salary: £ 25 - 30 / Hour
Job Type: Temporary
Location: West Malling, Kent

Expire in: 16 days

Job Description

IT Support Engineer (Help Desk)
Location: West Malling
Rate: £25.00 - £30.00 per hour (depending on experience)
Duration: 2-3 Month Temporary Contract
Hours: 37 hours per week, Monday to Friday (shift rota between 8:00 am - 5:00 pm)

Are you an experienced IT Support Engineer looking for your next contract opportunity? We're recruiting for a hands-on Help Desk professional to join a busy IT team, providing first and second line technical support across a varied desktop environment.

This is an excellent opportunity for someone who enjoys troubleshooting, working directly with users, and getting involved in a broad range of desktop support, hardware deployment and Microsoft technologies.

What you'll be doing
- Providing first and second line IT support via the help desk.
- Diagnosing and resolving hardware, software and networking issues.
- Logging, prioritising and managing support tickets through to resolution.
- Installing and configuring PCs, laptops, printers, mobile devices and peripherals.
- Supporting Microsoft Windows, Microsoft 365, Outlook, Teams and Intune environments.
- Providing remote support to end users.
- Assisting with desktop builds, imaging and device deployments.
- Supporting basic networking, server administration and security tasks where required.
- Maintaining IT assets, documentation and inventory records.
- Delivering excellent customer service while working to agreed service levels.

What we're looking for
- Previous experience in an IT Support, Service Desk or Help Desk role.
- Strong knowledge of Windows desktop operating systems and Microsoft 365.
- Experience supporting PCs, laptops, printers and mobile devices.
- Good troubleshooting and fault-finding skills across hardware and software.
- Familiarity with Outlook, Exchange Online, Teams and Intune would be highly desirable.
- An understanding of networking fundamentals (TCP/IP) and basic server environments is advantageous.
- Excellent communication skills with a customer-focused approach.
- Ability to prioritise workload and work effectively both independently and as part of a team.
- Comfortable with hands-on hardware installations and equipment deployment.

What's on offer?
- Competitive hourly rate of £25.00-£30.00 per hour, depending on experience.
- Immediate start available.
- Interesting and varied technical support environment.
- Friendly and supportive IT team.
- A great opportunity to gain experience within a well-established organisation.

If you're an IT Support professional available at short notice and looking for your next contract, we'd love to hear from you. Apply today!

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy

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Looking for your next career move? Join a top company hiring IT Support Engineer (Help Desk) job near me in West Malling, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!