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IT Support Engineer

Job Posted: 6 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Ramsgate, Kent

Expire in: 21 days

Job Description

Tech-savvy, customer-focused, and ready to grow? This role offers full training, great benefits, and a clear path into IT.
IT Support Engineer
Hybrid (1 day WFH per week after probation)
£25,000 per annum + up to £2,500 performance bonus + EO profit share
9:00–5:00 Mon–Fri
Join a forward-thinking technology services firm where customer service is at the heart of everything we do.
As an IT Support Engineer, you’ll be the first point of contact for incoming service requests, delivering outstanding support while helping clients maintain secure and efficient tech environments.
This is an entry-level role, and previous industry experience is not essential. However, in the absence of hands‑on experience, we expect candidates to hold a minimum Level 3 Computing qualification (or equivalent), an industry‑related certification (Microsoft or CompTIA), or be able to demonstrate a genuine passion for technology alongside active personal development toward a career in IT.
Training and development will be provided as part of the role.
Responsibilities include:
  * Handling incoming client service requests with professionalism and care
  * Diagnosing and resolving technical issues across varied systems
  * Supporting clients in maintaining strong technology and security standards
  * Collaborating with internal teams to ensure seamless service delivery
You’ll need to:
  * Be confident in communicating with clients and solving problems
  * Previous experience advantageous, but will consider Level 3 Computing qualification (or equivalent)
  * Have a genuine interest in technology and IT - This is a must
  * Be organised, proactive, and eager to learn
  * Thrive in a collaborative, fast-paced environment
  * Attention to detail
  * Ability to work under pressure
  * Willingness to obtain additional certifications
  * A great personality and attitude to work
Apply now!
Apply today and take the next step in your retail career!
Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About Morgan Jones:
Morgan Jones Limited acts as an employment agency. By applying, you agree to the Terms & Conditions, as well as our Privacy, Cookie, and Data Retention Policy, which can be found on our website.
Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.
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Looking for your next career move? Join a top company hiring IT Support Engineer job near me in Ramsgate, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!