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It Support Engineer

Job Posted: 20 days ago

Salary: £ 35,000 - 38,000 / Annum
Job Type: Permanent
Location: Bedford, Bedfordshire

Expire in: 8 days

Job Description

IT Support Specialist

£34,000 – £38,000 + benefits

Hybrid: WFH + 1 day/week Bedford office

S-SA Digital are pleased to be partnering with a leading SaaS company to secure an IT Support Specialist (2nd Line). Its a superb opportunity to Join the internal support team working on "nd line Esculations and interal IT Projects.

You’ll bring strong 2nd line capability across:

  * Windows Server & Microsoft OS support

  * Active Directory, DNS, DHCP, Group Policy

  * Azure Entra ID – MFA, Conditional Access, RBAC

  * MDM (Intune)

  * Microsoft Intune (endpoint management & compliance)

  * Networking fundamentals (WAN, firewalls, VPNs)

  * Service Desk environments (ITIL-aligned incident & change)

  * PC / laptop builds, rebuilds & troubleshooting

  * Backup processes, monitoring & system resilience

  * On-prem infrastructure & basic data centre support

  * Exposure to ISO27001 / PCI environments

Nice to have:

  * SQL server exposure

  * Linux basics / command line

  * Monitoring & alerting tools

The role

You’ll provide 1st and 2nd line support, own escalations, keep systems resilient, and contribute to continuous improvement in a fast-moving SaaS environment. offering great progression and tech advancement for the right candidate.

If you’re a technically strong 2nd liner who wants autonomy, flexibility, and real responsibility — this one’s for you.

Apply now or message S-SA Digital for a confidential chat

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Looking for your next career move? Join a top company hiring It Support Engineer job near me in Bedford, Bedfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!