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It Support Engineer
Job Posted: 2 days ago
Salary: £ 16.02 - 16.02 / Hour
Job Type: Contract
Location: Harrogate, North Yorkshire
Expire in: a month
Job Description
Kinect Recruitment is seeking a proactive and enthusiastic IT Support Engineer to join a growing IT team based in Harrogate. This is an excellent opportunity for an early-career IT professional with at least 12 months of hands-on experience in IT support, helpdesk operations, or technical troubleshooting.
You will play a key role in supporting day-to-day IT operations, assisting with hardware and software setups, and contributing to broader IT projects. The role offers hands-on experience and development across a broad IT environment, with the opportunity to build on your existing skills and grow within the team.
Key Responsibilities
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Provide first-line IT support for desktops, laptops, printers, and basic networking issues
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Log, manage, and resolve IT service tickets using an internal ticketing system
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Assist with new employee setups: hardware provisioning, software installation, user access, and onboarding
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Perform basic hardware installations, diagnostics, and repairs
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Support IT infrastructure tasks including network patching, cabling, backups, and system health checks
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Help maintain accurate IT documentation and inventory records
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Shadow senior engineers to gain exposure to IT security practices and infrastructure management
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Show interest in pursuing relevant IT certifications or further training
Working Pattern
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Full-time, on-site initially
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Hybrid working model available after probation period
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Occasional out-of-hours support required during major IT implementations or scheduled service windows
Essential Skills & Experience
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Minimum 1 year of experience in a helpdesk, IT support, or technician role
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Good knowledge of Windows 10/11, Office 365/Google Workspace, and basic networking
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Hands-on experience with hardware builds, setup, and troubleshooting
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Strong communication skills and a solution-focused approach
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Eagerness to develop a long-term career in IT
Desirable Skills
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Exposure to Active Directory, asset management tools, or basic scripting
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Familiarity with cybersecurity frameworks or certifications (e.g., CompTIA Security+, Cisco CyberOps)
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Knowledge of ITIL, ISO 27001, or IT security standards
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Interest in server environments (Windows/Linux), remote support tools, and software deploymentBefore You Apply
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Looking for your next career move? Join a top company hiring It Support Engineer job near me in Harrogate, North Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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