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IT Support Officer
Job Posted: 8 hours ago
Salary: £ 27,664 - 29,640 / Annum
Job Type: Permanent
Location: LE8, Kibworth Harcourt, Leicestershire
Expire in: a month
Job Description
IT Support Officer
Kibworth (Leicestershire) based – with occasional on-call duties
Temporary to Permanent
Monday to Friday – 38hrs (between 6am -6pm) must be flexible
Up to £15.00 an hour £29,640 (depending on experience)
Our client, based in Kibworth, Leicestershire, is seeking an IT Support Officer. This is an excellent opportunity for an IT officer – training can be offered, who enjoys solving problems and working face-to-face with end users.
The key responsibilities of an IT Support Officer
* Deliver on-site IT support for client users, resolving hardware and software issues promptly
* Diagnose and repair problems across PCs, laptops, printers, and networked devices
* Install, configure and maintain operating systems, applications, and peripherals
* Escalate complex issues where appropriate and follow through to resolution
* Maintain accurate records of issues, fixes and client requests
* Provide on-call support on a rota basis, as required by the business
The minimum requirements for the IT Support Officer
* Some experience as an IT support or service desk role
* Strong knowledge of Windows operating systems, Microsoft Office and standard business applications
* Good understanding of networks, printers, and basic cabling
* Ability to work independently and manage time
* Excellent customer service and communication skills
The ideal candidate for the IT Support Officer role:
* IT qualifications (e.g. CompTIA, Microsoft Certified, or similar)
* Experience supporting users in professional office environments
* Confident troubleshooting under pressure and delivering practical solutions
* Flexible and willing to take part in an on-call rota if required
Interested?
Please apply below.
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Working through Caraires...
(1) We pay the same hourly rate as your permanent equivalent from day one.
(2) We pay 3% employer contribution towards your pension.
(3) We pay annual leave as you accrue it from day one.
(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.
(5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.
(6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.
(7) We will deliver seasonal gifts as a token of recognition for your hard workBefore You Apply
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