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IT Support Technician - 2nd Line
Job Posted: 8 days ago
Salary: £ 15 - 15 / Hour
Job Type: Permanent
Location: Ashington, Northumberland
Expire in: 20 days
Job Description
The Rewards and Benefits on offer:
* Immediate starts available
* Competitive basic salary
* Potential for contract extension
* The opportunity to work with an industry-leading employer
* Monday to Friday office hours
* Full systems training provided
MTrec’s New Job Opportunity:
MTrec Recruitment are supporting our long-standing and prestigious client in their search for a contract IT Technician. The role will be supporting a global rollout of hardware and software and would be well suited to those with previous experience in end user computing/ 2nd Line IT support.
This is a 3-month contract, with potential for extension, depending on the status of the project.
Apply now for an immediate response!
The Job you will do:
* Installation, configuration, and deployment of PCs and laptops for end users (hardware setup, OS imaging, software installation)
* Configuration of user profiles, network drives, email clients, and access to corporate resources
* Active Directory administration: creating and managing user accounts, password resets, account unlocking, and group/permission assignments
* Providing 1st line IT support during system integration and migration processes
* Logging, tracking, and resolving support tickets via the corporate ITSM platform; escalating complex issues to 2nd/3rd line teams
* Troubleshooting Virtual Machine (VM) access and virtualised application issues for end users
* Basic network diagnostics and escalation of infrastructure-related incidents to the relevant teams
* Maintaining IT asset inventory and ensuring accurate documentation of all hardware deployments
* Ensuring compliance with corporate IT security policies and governance standards
About you:
* Previous experience in a 2nd line IT Support role is essential.
* Hardware and software rollout experience is essential
* You will be a natural communicator and able to work with a variety of stakeholders.
* Strong attention to detail is a must
* You must be local to work at the company site in Northumberland
* Full right to work in the UK is essentialBefore You Apply
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Looking for your next career move? Join a top company hiring IT Support Technician - 2nd Line job near me in Ashington, Northumberland! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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