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IT Support Technician

Job Posted: 18 days ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Sheffield

Expire in: 10 days

Job Description

IT Support Technician - Sheffield / Hybrid Working

We’re looking for an IT Support Technician to join a fast-paced organisation, providing reliable support across systems, infrastructure, and users.

You’ll deliver 1st and 2nd line support across desktops, laptops, servers, and mobile devices, troubleshooting hardware, software, and network issues while managing tickets through to resolution. The role also involves supporting Windows environments, Microsoft 365 (Exchange, SharePoint, Teams), Active Directory, and core networking (LAN/WAN, VPNs, firewalls).

You’ll play a key part in maintaining system performance, security, backups, and hardware deployment, while contributing to documentation and continuous improvement.

What we’re looking for:

2+ years’ IT support experience
	
Strong knowledge of Windows and Microsoft 365
	
Understanding of networking fundamentals (TCP/IP, DNS, DHCP)
	
Experience with remote support tools
	
Excellent communication skills and a user-focused approach

Any exposure to Azure, AWS, virtualisation, or scripting would be beneficial.

What’s on offer:

Competitive salary
	
Hybrid working
	
Training and development
	
Supportive team environment

If this sounds of interest, please apply with your latest CV or get in touch for more details.

IT Support Technician - Sheffield / Hybrid Working

Before You Apply

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