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It Technician

Job Posted: an hour ago

Salary: £ 30,000 - 30,000 / Annum
Job Type: Permanent
Location: DE55, Alfreton, Derbyshire

Expire in: a month

Job Description

IT Support Technician

📍 Alfreton, Derbyshire, DE55 7JR
💼 Permanent | Full-Time
💰 Competitive Salary (Based on Experience)
🕒 Monday–Friday | Office-Based

My client operates in a specialist and growing market — designing, building, and installing mobility products that help people stay independent, especially when it comes to using their vehicles. It's meaningful work, and our solutions are life-changing for many.

The Opportunity

We’re looking for a passionate and proactive IT Support Technician to join our Infrastructure team. You’ll play a vital role in supporting day-to-day IT operations across the group — keeping systems running, users supported, and contributing to the success of ongoing tech improvements.

This is a great opportunity to develop your IT skills in a company where technology is evolving — and your growth is actively supported.

Key Responsibilities

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    Provide first and second-line IT support using Jira Service Management

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    Troubleshoot hardware, software, network, and server issues

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    Configure and install laptops, desktops, mobile phones, and tablets

  * 

    Support user onboarding/offboarding (account setup, permissions, password resets)

  * 

    Administer 3CX telephony systems (extensions, call logs, provisioning)

  * 

    Create and maintain documentation using Confluence

  * 

    Deliver basic IT training to end users

  * 

    Liaise with 3rd-party vendors and external support

  * 

    Manage IT equipment stock and replacements

  * 

    Contribute to IT projects and system upgrades

What You’ll Need

  * 

    Experience in an IT support or helpdesk environment

  * 

    Proficiency with:

      * 

        Windows 7/10/11, Windows Server (2016–2022)

      * 

        Microsoft 365, Azure, Intune, SharePoint, Entra ID

      * 

        Active Directory, DNS, DHCP, file & print services

  * 

    Networking fundamentals (firewalls, switches, routers, cabling)

  * 

    Excellent communication and customer service skills

  * 

    A methodical, problem-solving approach

  * 

    Full UK driving licence and access to your own vehicle (essential)

Desirable (but not essential):

  * 

    Experience with Jira, Confluence or similar ITSM tools

  * 

    Knowledge of scripting or automation

  * 

    Relevant certifications (e.g., CompTIA, Microsoft, Cisco)

What’s In It For You

  * 

    Competitive salary (based on experience)

  * 

    31 days holiday (including statutory) + extra days for long service

  * 

    Pension scheme

  * 

    Life insurance

  * 

    Profit-related pay

  * 

    Employee Assistance Programme

  * 

    Incentive scheme

  * 

    Time within work hours to develop and upskill your IT knowledge

Location

This is an on-site role based at our head office in Alfreton, Derbyshire easily accessible from Mansfield, Derby, Nottingham, Chesterfield, and surrounding areas.

Apply Now

If you’re excited by the opportunity to make a real impact while growing your IT career, we’d love to hear from you.

📩 Click “Apply Now” and submit your CV today

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring It Technician job near me in DE55, Alfreton, Derbyshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!