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IT Technician
Job Posted: an hour ago
Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: Bridgend
Expire in: a month
Job Description
Our client in Bridgend, a well established and growing leader in their sector, are recruiting for an experienced IT Technician to join them on a permanent basis at their offices in Bridgend.
In this diverse role, you will support the development and deployment of IT provisions within the company, including end-users support, hardware, network, software and cyber security; and also support the delivery of IT projects.
What you'll be doing:
Support all internal users with any IT related queries / issues in a professional and timely manner.
Liaise with 3rd party support companies to assist in solutions when required.
Maintain the internal helpdesk and report helpdesk KPIs.
Contribute to supporting / creating user documentation.
Carry out monthly IT maintenance and audits.
Monitor and maintain patch management.
Monitor and maintain anti-virus standards.
Assist in obtaining and maintaining cyber security certifications.
Assist and contribute towards key IT projects.What we're looking for:
Qualified to HND or preferably degree level in IT / Computer Science.
Competent user of Microsoft 365 (Office, Teams, SharePoint).
Windows 11 experience.
IT Helpdesk experience.
Understanding of firewalls, networks, switches and patch-panels.
Strong written and verbal communication skills.
Accuracy and a high level of attention to detail.
A positive attitude and the ability to work effectively both within a team and independently.Salary, Benefits & Hours:
Salary will be between £26,000 - £29,000 depending on experience.
37 hours per week; Monday to Thursday 08:30 - 17:00 and Friday 08:30 - 13:30.
25 days holiday a year plus bank.
Pension scheme above statutory rates.
Generous company performance bonus scheme.
Friendly, supportive teamBefore You Apply
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