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Italian & Spanish speaking Customer Service Administrator
Job Posted: an hour ago
Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: Watford, Hertfordshire
Expire in: a month
Job Description
Multilingual Customer Service Specialist - Spanish, Italian & English
Location: Hybrid (Watford - 5-6 days/month in office)
Salary: £28,000 - £30,000
Hours: 40 per week, Monday to Friday (1-hour lunch break)
Are you fluent in French, Italian, and English?
Do you thrive in a fast-paced, customer-focused environment?
Looking for a hybrid role with flexibility and the chance to work for a global market leader?
This is your opportunity to join a world-renowned organisation where your language skills and customer service expertise will make a real impact.
🌟 What You'll Be Doing:
As a Customer Service Specialist, you'll work closely with internal teams and external partners to deliver an outstanding customer experience across multiple European markets.
Own the Order Journey: Manage customer orders from entry to delivery, ensuring accuracy and efficiency.
Be the First Point of Contact: Handle enquiries via phone and email, open support tickets, and resolve issues with professionalism and care.
Create & Communicate: Prepare quotations, pre-payment forms, and keep customers informed every step of the way.
Collaborate Across Teams: Liaise with Sales, Technical Support, Warehousing, and Supply Chain to meet customer expectations.
Solve & Improve: Think outside the box to resolve problems, suggest process improvements, and enhance customer satisfaction.
🕒 Working Hours:
Week 1: Early shift (07:00-16:00 UK time) - 2-3 days in office (Tue/Wed/Thu)
Week 2: Late shift (09:00-18:00 UK time) - work from home
🎯 What You'll Bring:
Languages: Fluent in English, French, and Italian (spoken and written)
Experience: Background in customer service, logistics, or order management
Tech Skills: Confident using Outlook, Excel, Word, Salesforce; SAP experience is a plus
Mindset: Proactive, adaptable, and solution-oriented with a positive attitude
Skills: Strong multitasking, time management, and communication abilities
💡 Bonus Points If You:
Can navigate multiple systems and ticket queues with ease
Understand the bigger picture and how departments connect
Enjoy working independently and as part of a collaborative team
Are forward-thinking and open to change and process improvements
🚀 Ready to Apply?
If you're looking for a role where you can use your language skills, grow professionally, and be part of a supportive, international team-send your CV and apply nowBefore You Apply
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Looking for your next career move? Join a top company hiring Italian & Spanish speaking Customer Service Administrator job near me in Watford, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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