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ITSM Implementation Engineer
Job Posted: 4 days ago
Salary: £ 40,000 - 50,000 / Annum
Job Type: Permanent
Location: Remote work
Expire in: 24 days
Job Description
ITSM Implementation Engineer (ITSM, ITIL) – Get training and certification in ITIL and ITSM products! Remote role - work from home in the UK!
An ITSM Implementation Engineer (ITSM, ITIL is required by a fast-growing IT consultancy delivering high-demand ITSM solutions to UK clients.
You’ll need:
Experience deploying ITSM platforms (e.g. ServiceNow, Jira, Zendesk, Freshservice)
Hands-on skills in configuration, deployment, and implementation
Client-facing experience – ideally in an MSP or consultancy
Confident leading scoping and delivery sessions
ITIL Foundation certification
Full training provided – Get certified in advanced ITIL at the company’s expense. You’ll be backed to become the go-to expert for all things ITSM.
The role:
Remote-based with occasional UK site visits. You’ll run scoping calls, lead 5-day planning engagements, and handle full end-to-end deployment and configuration of ITSM platforms. You’ll be the face of delivery, owning the technical side from day one.
Why join?
Define the role and lead future delivery
Funded training: ITIL
Exposure to device management & Active Directory
High-growth consultancy with rising demand
Remote-first, flexible setup
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