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Key Account Manager
Job Posted: 17 hours ago
Salary: £ 32,000 - 34,000 / Annum
Job Type: Permanent
Location: Basildon, Essex, South East
Expire in: a month
Job Description
My client, a well-established manufacturing business based in Basildon, is seeking an experienced Account Manager to join their Commercial team. This is a great opportunity for a proactive relationship builder who thrives in a fast-paced, customer-focused environment.
The CultureMy client is proud of their people-first culture, valuing teamwork, quality, and proactive problem-solving. Their values — sustainability, quality, proactivity, flexibility, and solution-oriented thinking — underpin everything they do.
If you’re ready to take ownership of your accounts and make a real impact in a thriving manufacturing environment, this is an opportunity not to miss.
The RoleAs Account Manager, you’ll take ownership of key customer accounts, ensuring first-class communication, timely delivery, and excellent service throughout the order process. You’ll coordinate with internal teams in purchasing, production, engineering, and quality to ensure everything runs smoothly — from order placement to final shipment.
This is a hands-on, customer-facing role that plays a vital part in driving commercial success and maintaining long-term partnerships.
Key Responsibilities
Act as the main point of contact for your customers, representing their voice within the business.
Manage customer schedules, provide updates, and resolve any issues quickly.
Oversee orders end-to-end, coordinating across internal departments.
Prepare and present data for Quarterly Business Reviews (QBRs).
Monitor commercial performance, costs, and materials.
Support new business opportunities and contribute to process improvements.
About YouYou’ll be an experienced Account Manager who enjoys building strong relationships and managing complex projects with precision.
You’ll need:
Experience managing customer accounts within a manufacturing environment.
Excellent communication and influencing skills.
Strong commercial awareness and attention to detail.
Confidence using MRP systems and handling order data.
A background in electronics or technical manufacturing (preferred).
Full UK driving licence and flexibility to travel when required.
Please note: this is an on-site position based in Basildon; hybrid or remote working is not suitable.
What’s on Offer
37-hour working week (Mon–Thurs 08:00–16:30, Fri 08:00–13:30)
22 days’ holiday bank holidays
Company pension
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