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L2 Support Engineer | Public Sector | SC & NPPV Cleared
Job Posted: 5 days ago
Salary: £ Competitive
Job Type: Contract
Location: Southampton
Expire in: 23 days
Job Description
L2 Support Engineer | Public Sector | SC & NPPV Cleared
Location: Hybrid – weekly travel to client site near Southampton
Clearance: SC & NPPV active clearance required - SC as a minimum
Rate: Dependent on experience (Inside IR35)
Start: November
Duration: Initial 6 months, likely extension
SR2 is supporting a consultancy client on a long-term public sector programme and we’re looking for a Level 2 Support Engineer with experience in secure environments and strong troubleshooting skills across infrastructure and cloud services.
Key requirements:
Proven experience in L2 technical support
Comfortable working with AWS-hosted infrastructure
Strong understanding of service support workflows (ITIL frameworks beneficial)
Comfortable supporting CI/CD pipelines and cloud-native tools
Experience with ticketing tools (e.g. ServiceNow, Jira)
Excellent stakeholder communication and escalation management
SC and NPPV clearance is essentialA great opportunity to join a high-performing public sector team where secure systems knowledge and strong support capabilities are keyBefore You Apply
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