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Learning & Development Admin Officer
Job Posted: 9 hours ago
Salary: £ 13 - 13 / Hour
Job Type: Temporary
Location: Watford, Hertfordshire
Expire in: a month
Job Description
My client is seeking an accomplished Administrative Officer on a temporary basis to start asap up to middle of January. Homebased role with occasional travel to Watford.
**Remote Working/Homebased - (suitable work environment is essential)**
This role plays a vital part in supporting that vision by enabling the delivery of high-quality learning and development services that empower our workforce to make a lasting difference. Purpose of the Role: To deliver an effective, efficient, and customer-focused administrative service that supports the implementation of the Learning & Development strategy, enabling the organisation to meet its service objectives and KPIs. Key Responsibilities: Learning Management System (Oracle Learn): Manage learning events, delegate bookings, and pre/post-course administration using Oracle as the organisation's LMS. Maintain accurate records of learning activities and ensure timely updates to the system. Support reporting and data extraction to monitor engagement and performance. Administrative Support: Provide a full range of administrative services including meeting coordination, minute-taking, agenda preparation, and follow-up actions. Handle written, verbal, and electronic correspondence professionally and promptly. Undertake desktop research to support management responses and reporting. Customer Service & Communications: Act as the first point of contact for learning enquiries, bookings, and support requests. Deliver a professional front-of-house service for internal and external visitors. Support the digital presence of Learning & Development through clear and engaging communications that promote a learning culture. Data & Financial Management: Maintain and develop management information systems to ensure accurate data tracking and reporting. Input and retrieve financial data including invoices, purchase orders, petty cash, card payments, and P-card transactions. Contribute to income and expenditure reporting using Action for Children's corporate systems. Digital Proficiency: Proficient in Microsoft Office programmes (Excel, Word, Outlook, PowerPoint) for data management, reporting, and presentations. Support the creation of high-quality written and financial reports consistent with organisational standards. Skills & Experience Required: Strong working knowledge of Oracle Learn or similar LMS platforms. Proven experience in administrative roles, ideally within Learning & Development. Excellent organisational skills and attention to detail. Strong communication and interpersonal skills. Ability to manage data accurately and produce reports. Proficiency in Microsoft Office and digital systems.
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