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Leaseholder Communication Manager

Job Posted: 6 days ago

Salary: £ 30,000 - 30,000 / Annum
Job Type: Permanent
Location: HX1, Halifax, Calderdale

Expire in: 21 days

Job Description

Leaseholder Communication Manager

Halifax (Office-Based)

We are currently recruiting for a Leaseholder Communication Manager to join a fast-growing and forward-thinking property management business.

This is a pivotal role, acting as the key link between the business and a large portfolio of property investors. You will take ownership of all leaseholder communication, translating complex financial and operational data into clear, meaningful insights while ensuring a high standard of service and compliance.

This opportunity is ideal for a law graduate or commercially minded professional looking to apply legal knowledge in a dynamic, operational environment.

The Role:

  * Acting as the main point of contact for leaseholders, managing all enquiries via phone, email, and written correspondence

  * Providing regular updates on property performance including income, occupancy, and arrears

  * Producing high-quality newsletters and investor communications

  * Translating financial and operational data into clear, accessible information

  * Supporting arrears management and resolving account queries in collaboration with finance

  * Reviewing contracts, leases, and supplier agreements to identify risks and obligations

  * Monitoring legislation across PBSA, BTR, and HMO sectors and advising internal teams

  * Supporting compliance across property, legal, and data protection requirements

  * Driving adoption of a digital leaseholder platform and improving user engagement

  * Working closely with internal departments including finance, maintenance, and lettings

What We’re Looking For:

  * Law degree (LLB or equivalent) or strong legal/commercial background

  * Experience in a customer-facing, compliance, or operational role

  * Strong financial literacy and ability to interpret reports and statements

  * Excellent written and verbal communication skills

  * Strong IT skills, including CRM systems and Microsoft Office

  * Ability to manage stakeholders and handle complex or sensitive queries

  * Highly organised with strong attention to detail

  * Calm under pressure with a proactive, solutions-focused approach

Desirable:

  * Experience within property, leasehold, PBSA, BTR, or HMO sectors

  * Knowledge of service charges and lease structures

  * Professional qualifications (IRPM, ARLA) or willingness to work towards

Why Apply?

  * Opportunity to play a key role in a growing business

  * Exposure to commercial and legal aspects of property management

  * Involvement in digital transformation projects

  * Clear progression and development opportunities

If you're looking for a role that combines communication, analysis, and commercial awareness within a growing sector, apply now or get in touch to find out more

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Looking for your next career move? Join a top company hiring Leaseholder Communication Manager job near me in HX1, Halifax, Calderdale! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!