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Legal Case Handler

Job Posted: 25 days ago

Salary: £ 25,000 - 25,500 / Annum
Job Type: Permanent
Location: Sale, Trafford

Expire in: 3 days

Job Description

My client is a legal medical referral business based in the Sale area.

Due to continued growth my client is looking for a case handler to manage incoming business.

Reporting to the team leader duties will include:

  * To accurately input all referral details onto the database.

  * Source a suitable provider to carry out the required procedure(s).

  * To research unfamiliar procedures to establish a suitable provider.

  * Obtain accurate fees from the provider for the required procedure(s).

  * Obtain contact details and fees for any new providers and liaise with the Supplier Services Manager to update the database.

  * Prioritise workload to ensure SLAs are met.

  * Make regular contact with the provider to obtain appointments and results within the SLA’s and update the clients accordingly.

  * Produce necessary paperwork relating to the referral and send to the client / provider / patient.

  * To deal with any issues and/or complaints in accordance with non-conformance / complaints process.

  * Ensure the chosen provider is resulting in the optimal profit being made for the business.

  * Make enquiries with relevant parties to resolve any purchase invoice queries.

  * Ensure data protection regulations are followed and report any data breaches in accordance with the Data Breach Process.

  * To undertake additional or other duties as necessary to meet the needs of the business.

The right candidate will come from a legal administration background and will have at least 6 months experience and be looking for a role that will offer progression and development.

This role is office based in Sale

Before You Apply

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Bank details.
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