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Lettings Branch Manager

Job Posted: 4 hours ago

  • Salary: £ 40,000 - 50,000 / Annum

    Job Type: Permanent

  • Location: Leamington Spa

Expire in: a month

Job Description

Siamo Recruitment are looking for ane experienced lettings Branch Manager to join an award winning estate agents in Leamington Spa CV31. Role features Salary: £40-50k basic salary, depending on experience, plus bonus commission potential of £3-5k Location: Based in Leamington Spa, and surrounding areas Contract: Full-time, permanent. Role to start in September 2025  Working pattern: Monday – Friday 09:00-17:30 and 1 in 4 Saturdays 09:00-15:00. 22 days annual leave, plus bank holidays, rising with years of service. Responsible for: Overall day-to-day effective operations of the Lettings and Property Management functions   About the Company  If you’re looking to join a supportive, motivated team and be part of our next chapter, we’d love to hear from you.   An ambitious, independent lettings and estate agency with deep roots in Warwickshire who have built a reputation for doing the right thing for their customers – always with integrity, professionalism, and a personal touch. The team is a vibrant mix of experienced, driven, and friendly professionals who are passionate about delivering exceptional service in everything they do.   They manage a diverse portfolio of student and residential lets, as well as property sales and full property management services. Combine local knowledge with a forward-thinking approach, and their excited to be expanding.   Purpose of the role To oversee and provide empowering and enthusiastic leadership to operational teams, in order to run a high-performing lettings and property branch function for the benefit of our customers and clients. To run an effective, customer centric lettings function, building strong relationships with new and existing clients and being a key point of contact. Leading and empowering the lettings team to deliver results against targets, making key commercial decisions and reporting on progress against targets. To run an effective, customer centric property management function, ensuring that the team deliver on customer service standards and compliance and any changes in legislative or business requirements are planned and implemented effectively. Duties and responsibilities Creating and maintaining strong relationships with landlords, tenants and key stakeholders Overseeing an extensive portfolio of properties across both the residential and student sectors, ensuring effective management and compliance Drive revenue and look for new and innovative ways to increase the overall lettings and property revenue streams Attending/overseeing lettings valuations with property market knowledge to win business Oversight of onboarding new stock Anticipate changing business needs, develop proposals and implement them Supporting, empowering and guiding the team to achieve personal and branch goals Training and development of the team Management of escalations from landlords and tenants Stay informed and up to date on legislation and upcoming changes, and adapting the operation and training the team, as required Produce and present reports and commentary against targets Ensure all properties and processes meet legal, safety, and compliance standards Lead the property management team to achieve targets and resolve escalated issues Oversee seasonal operations and large maintenance or refurbishment projects Work as part of the leadership team to improve processes and meet business goalsKey skills and experience required Essential Proven experience in a lettings management or senior lettings role Proven experience managing residential and HMO portfolios Experienced at listings' valuation, negotiation and instructions and driving new business Strong knowledge of the local property market and lettings legislation Strong knowledge of property legislation, safety standards, money laundering, and data protection. Excellent interpersonal and communication skills, with a proven ability to build strong professional relationships with tenants and landlords Proactive and results-driven, with a focus on delivering exceptional service. Highly organised, with strong attention to detail and the ability to manage multiple tasks effectively Ability to manage, motivate, and develop a team. Confident in successfully managing landlord, tenant, and contractor relationships. Skilled at resolving escalated complaints and operational issues. Able to coordinate seasonal operations and multiple projects. Proficient in property management software and Microsoft Office. Comfortable approving invoices and monitoring budgets. Flexible and adaptable to changing business needs. Proficient in using property management software and Microsoft Excel Flexibility to travel for the needs of the role, own car is required  Desirable ARLA/Propertymark qualification  What they offer A supportive and collaborative working environment Competitive salary with performance-based bonuses Opportunities for professional development and training Flexibility to shape and grow the role in an ambitious and growing property management companyIf you have the right exeprience and knowledge for this role then this could be for you. please apply directly or call us today on (phone number removed)

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