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Lettings Officer (Housing)
Job Posted: 8 minutes ago
Salary: £ 19.41 - 21.08 / Hour
Job Type: Contract
Location: West Midlands
Expire in: a month
Job Description
We are looking for a motivated and customer-oriented Lettings Officer to support a local authority based in the West Midlands. In this vital role, you will play a key part in the efficient letting of Council properties, ensuring that homes are let promptly, tenancies are sustainable, and rent loss is minimized.
You will be responsible for coordinating and administering the re-letting process of empty Council homes in line with the Council's Allocations Policy and Home Choice Scheme. Your role will include contacting applicants, arranging and carrying out property viewings, preparing and completing tenancy sign-ups, and ensuring tenants understand their rights and responsibilities.
Key responsibilities include:
·Managing the letting of Council properties within target timescales
·Processing tenancy terminations efficiently
·Working closely with the Allocations and Homelessness Teams to reduce void times
·Providing Housing Officers with key information to support sustainable tenancies
·Ensuring accurate records and documentation are maintained at all stages of the letting process
This is a highly collaborative role requiring excellent communication skills and a strong commitment to customer service. You will be expected to understand and work within Part VI of the Housing Act 1996, applying Local Lettings Plans where appropriate, and ensuring the correct legal tenancy agreements are issued.
The ideal candidate will:
·Have experience in social housing lettings or a similar housing environment
·Be organised, proactive, and committed to delivering excellent service
·Be confident managing multiple priorities and working to targets
·Possess a good knowledge of housing legislation and local policies
·Possess a full valid UK driving licence and access to a vehicle
How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
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