Expire in: a month
Job description:
Lettings & Tenancy Coordinator
Location: Bushey Heath, Hertfordshire (with occasional local travel)
Salary: £26,000 – £28,000 per annum
Working Hours: Full-time, 9:00 AM – 6:00 PM Monday to Friday (plus Saturdays on a rota, with a day off in lieu).
Position: Permanent
About the Role Coppersmith Recruitment are hiring on behalf of our client, a highly reputable estate agency, to find a highly organized Lettings & Tenancy Coordinator. In this central, fast-paced role, you will act as the crucial link between the new business and property management departments. Your primary focus will be delivering a seamless onboarding experience for new tenants, guiding them from the initial application phase right through to their exciting move-in day.
Key Responsibilities * Tenant Onboarding: Managing the complete application process, including submitting referencing and closely following up to ensure swift approvals.
* Pre-Tenancy Logistics: Coordinating with the property management team and third-party contractors to ensure homes are fully prepared for move-in. This includes organizing pre-tenancy maintenance, booking inventories, cutting keys, and taking meter readings.
* Compliance & Administration: Opening new property files, processing supporting invoices, and guaranteeing that all statutory compliance certificates are in place before a tenancy commences.
* Contract Management: Ensuring all tenancy agreements and specific Landlord terms and conditions are accurately drawn up and signed.
* Communication: Acting as the main point of contact, updating Lettings and Property Management systems accurately, and keeping landlords, tenants, and internal teams consistently informed of progress.
* Field Work: Occasionally stepping out of the Bushey office to conduct property inspections or accompany approved contractors on-site.
* Business Development: Identifying missed sales opportunities and confidently explaining the benefits of rent protection policies to landlords.
What We Are Looking For This is a highly process-driven and task-oriented position. You do not need specific industry qualifications, as full training will be provided. However, you will need:
* A proactive, enthusiastic, and "can-do" attitude.
* Exceptional organizational skills with the ability to thrive under pressure in a busy environment.
* A collaborative team spirit, always ready to step in and ensure the tenant's experience is overwhelmingly positive.
* A full UK driving license and access to your own vehicle, as local property visits are required (you will not need to transport clients).
Interview Process To ensure a smooth hiring journey, the interview process will be conducted in two stages:
* Stage 1: A brief telephone interview (15–20 minutes) to discuss your background and the role.
* Stage 2: A face-to-face interviewDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Lettings & Tenancy Coordinator job near me in Bushey Heath, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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