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Licensing Support Ofiicer

Job Posted: 3 hours ago

  • Salary: £ 18 - 22.5 / Hour

    Job Type: Contract

  • Location: Derby, Derbyshire

Expire in: a month

Job Description

Location: Derbyshire Working Type: 4 Days in office Contract Type: 3 month contract Are you an organised and detail-oriented admin professional with experience in licensing or public sector work? Do you enjoy managing applications, liaising with stakeholders, and keeping systems up to date? I’m looking for a Licensing Administrative Officer to join a proactive and collaborative team supporting a wide range of licensing services including taxi/private hire, alcohol, gambling, and more. What You’ll Be Doing: ✅ Processing and managing applications for licences including taxi/private hire, alcohol, gambling, scrap metal, and house-to-house collections ✅ Ensuring documentation is accurately completed, recorded, and stored in line with data protection and council procedures ✅ Using the Civica system to input, track, and update licensing records and application statuses ✅ Liaising with applicants, licensees, and internal departments to provide guidance and resolve queries ✅ Supporting the licensing team with general admin duties: scanning, photocopying, filing, and responding to emails ✅ Monitoring and managing incoming correspondence via shared inboxes and telephone systems ✅ Assisting with exam bookings and invigilation for taxi licensing applicants ✅ Maintaining accurate spreadsheets and databases to support reporting and compliance What I’m Looking For: 🔹 Previous experience in a local authority or public sector environment, ideally in licensing, administration or applications. 🔹 Familiarity with Civica or similar licensing/CRM systems (highly desirable) 🔹 Strong organisational skills and attention to detail 🔹 Excellent communication skills, both written and verbal 🔹 Ability to work independently and collaboratively 🔹 Proficiency in Microsoft Office (Word, Excel, Outlook, Teams) Apply Now! If you're ready to bring your skills to a dynamic licensing team and make a real impact, I’d love to hear from you

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