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We are working with a long-established food ingredients business with over 100 years of heritage, sourcing and importing rice, grains, and other raw materials from around the world. They are looking for a Logistics Administrator to join their Supply Chain team and play a key role in ensuring excellent service to their customers.
Job Role
In this role, you will be responsible for managing customer orders from receipt through to fulfilment, ensuring smooth coordination across transport, warehousing, and production teams. You’ll be part of a supportive and growing organisation that values collaboration, proactive thinking, and a positive “can-do” attitude.
Responsibilities
• Process and manage customer orders accurately through the ERP system (JDE)
• Act as the main point of contact for customers, ensuring effective communication and issue resolution
• Coordinate planning with third-party logistics and warehousing suppliers
• Liaise with production sites and suppliers to ensure alignment with customer requirements
• Collaborate closely with internal commercial and supply chain teams
• Support system administration and reporting activities
• Assist with day-to-day administrative tasks within the Supply Chain function
Skills & Experience
• Excellent communication and interpersonal skills
• Previous experience in customer service or supply chain, ideally within a food manufacturing environment
• Experience working with logistics and warehousing partners
• Familiarity with ERP systems – JDE experience preferred
• Experience managing EDI orders
• Strong working knowledge of Microsoft Office applications
• Highly organised with the ability to prioritise multiple tasks effectively
Hours:
Monday – Friday, 9:00am – 5:30pm
Benefits
• Cycle to Work Scheme
• Company Pension
• Life Assurance
• 20 days holiday (increasing annually up to 25 days) plus bank holidays
• Free onsite parking
This is a fantastic opportunity to join a company recognised as an Investors in People employer, dedicated to supporting personal development and continuous improvement.
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