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Logistics Operations Manager
Job Posted: 8 hours ago
Salary: £ 48,000 - 60,000 / Annum
Job Type: Permanent
Location: Ely, Cambridgeshire
Expire in: a month
Job Description
Operational Logistics Manager
Food Manufacturing
Perm
Are you a skilled operations and logistics leader passionate about delivering exceptional customer service in the fast-moving food & drink manufacturing sector?
Do you thrive in a dynamic environment where quality, efficiency and teamwork are paramount?
Our client is seeking a Customer Service & Operational Logistics Manager to both oversee day-to-day operations and shape the future direction of logistics, customer experience and supply chain delivery for their growing food manufacturing business.
In this role, you will lead a high-performing operational team (2 direct reports), manage complex logistics flows, and develop lasting partnerships with customers, hauliers, and third-party suppliers, ensuring the premium food products reach the market efficiently, cost-effectively, and to the highest possible standard.
What You’ll Be Doing
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Operational Excellence – Oversee daily logistics and asset control operations from production to delivery, optimising processes to achieve service, cost and quality targets.
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Customer Champion – Manage key customer accounts, ensuring needs are met and service levels exceed expectations.
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Financial Ownership – Take responsibility for P&L performance, identifying ways to control costs and drive new revenue streams.
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Strategic Coordination – Build strong, secure working relationships between logistics, asset management and customs teams to deliver seamlessly for our customers.
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Team Leadership – Lead and develop two team members through regular reviews, goal setting (PDP/EPR), and coaching to unlock their full potential.
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Performance Driving – Run regular department catch-ups, reviews and KPI tracking to keep the team focused and motivated.
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Supplier & Haulier Partnerships – Negotiate contracts, service levels and rates to maximise efficiency without compromising quality.
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Problem Solving & Continuous Improvement – Use data, analysis and cross-functional collaboration to identify trends, tackle challenges and drive innovation.
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Strategic Input – Support and help deliver company-wide initiatives, aligning your department with longer-term business goals.
What We’re Looking For
You’ll bring a blend of operational logistics expertise and strong customer relationship management skills, ideally from within fresh produce, food manufacturing, or FMCG supply chain environments.
Key Skills & Attributes:
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Proven supply chain management knowledge, from collection through to final delivery.
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Strong transport planning expertise, able to optimise routes and respond to challenges.
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Commercial acumen with financial planning & P&L management experience.
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Comfortable with logistics systems and ERP software.
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Exceptional negotiation and supplier management skills.
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Skilled problem-solver with a track record of operational improvements.
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Leadership ability, able to inspire, motivate and develop your team.
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Excellent communication skills with internal stakeholders and external partners.
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Adaptable, proactive and calm under pressure.
Key Benefits
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Competitive salary £48,000 – £60,000 DOE
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Hybrid working: 4 days in the office / 1 day WFH
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Play a key role in a business with strong growth ambitions in the food & drink sector.
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Lead a capable team and shape operational strategy.
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Collaborative culture where your voice, ideas and expertise will be valued.
Health & Safety Commitment
We take the safety of our people very seriously. You’ll be responsible for promoting and maintaining our high standards of safe working and ensuring compliance with statutory and internal requirementsBefore You Apply
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