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Luxury Travel Consultant

Job Posted: 25 days ago

Salary: £ 32,000 - 32,000 / Annum
Job Type: Permanent
Location: Guildford, Surrey

Expire in: 3 days

Job Description

Luxury Travel Consultant
Are you passionate about luxury travel and delivering exceptional customer service? This prestigious long-haul tour operator is looking for a Luxury Travel Consultant to join its reservations team, supporting customers and travel agents with enquiries, bookings and administration for premium destinations in the Indian Ocean, Middle East & Africa This is a fantastic opportunity to join a highly regarded luxury travel brand in a varied, sales & customer focused role. Salary of circa £32k plus quarterly bonuses.

Luxury Travel Consultant – Role & Responsibilities:

Handle enquiries, quotes, bookings and general administration as part of the reservations team.

Support concierge-style services and special requests for luxury long-haul holidays.

Manage daily tasks within the reservations system and ensure all passenger details are accurate and up to date.

Use Amadeus to action bookings, issue quotes and complete administration.

Build and maintain excellent relationships with travel agents and direct customers.

Proactively contact customers prior to travel to offer additional services and enhancements.

Notify agents and customers of new special offers to drive business into the reservations team.

Prepare and arrange travel documentation.

Review customer feedback and take appropriate action, seeking guidance where needed.

Luxury Travel Consultant – Skills & Experience Required:

Experience of working within the travel industry in a sales or customer service role. Candidates with experience working as cabin crew or for a cruise line would also be considered. 

Confident communicator with exceptional customer service skills.

Ability to manage and prioritise multiple tasks in a fast-paced environment.

Proactive approach with a positive, team-focused attitude.

Accuracy-driven with a commitment to maintaining high professional standards.

Experience using Amadeus or similar GDS would be beneficial but not essential. 

Luxury Travel Consultant – Key Benefits:

Salary of £30k to £32k depending on experience, plus bonuses

Monday to Friday: 9 to 5.30, Saturdays 9 to 4 on a rota basis 

Hybrid working available after probation (one day per week from home)

Supportive, collaborative team environment within a luxury travel brand

Amazing Fam trips! 

Please apply for the position of Luxury Travel Consultant online or email your CV to

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