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Main Dealer Service Advisor

Job Posted: 14 days ago

Salary: £ 35,000 - 36,000 / Annum
Job Type: Permanent
Location: Maidstone, Kent

Expire in: 13 days

Job Description

The journey of a thousand miles begins with one step.” — Lao Tzu

Main Dealer Service Advisor

Basic £30,000, OTE £36,000

Reputable and Organised Main Dealer

Progression Opportunities

Manufacturer Training

Maidstone Area

A busy, high-performing main dealer in Maidstone is looking to add an experienced Service Advisor to its existing front-of-house team.

This is a fast-paced aftersales environment where customer experience, teamwork, and communication are at the centre of everything, backed by a proven bonus structure, strong manufacturer training, and clear progression through accreditation.

Responsibilities

  * Supporting the service reception team with day-to-day customer activity

  * Acting as a key point of contact for customers from booking through to vehicle collection

  * Liaising with the workshop to ensure jobs progress smoothly and efficiently

  * Providing clear, professional updates to customers throughout the service process

  * Highlighting additional work opportunities where appropriate and customer-led

Requirements

  * Previous experience as a Service Advisor within a dealership or similar environment

  * Strong communication skills with a customer-first approach

  * Ability to stay organised in a busy, team-based aftersales environment

  * Professional, calm, and confident when dealing with customers

  * A collaborative attitude and attention to detail

Salary and Benefits

  * £30,000 basic salary + uncapped bonus (average £6,000 per year)

  * Monday to Friday, 8:00am–6:00pm (1-hour lunch)

  * 1-in-3 Saturdays 8:00am–12:30pm

  * 20 days holiday + Bank Holidays

  * Staff wellbeing scheme & high street discounts

  * Company car scheme after 6 months

  * Manufacturer training leading to full accreditation

For Service Advisors who want to join a structured, well-supported aftersales team where performance is recognised and earnings are genuinely achievable, this is the perfect opportunity.

Other Opportunities & Referral Scheme
If this role isn’t quite right but you’re looking for something else in the automotive sector, please get in touch — at ASI Automotive Recruitment we’re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a vehicle technician who we successfully place.

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