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Maintenance Administrator Team Leader
Job Posted: 2 days ago
Salary: £ 28,000 - 32,000 / Annum
Job Type: Permanent
Location: Eastbourne, East Sussex
Expire in: a month
Job Description
Our client is seeking an experienced Maintenance Administration Team Leader, responsible for managing and supporting a team of customer-focused administrative staff, who provide day to day administration support to the maintenance department and Engineering Team. Organising and scheduling maintenance activities and maintaining accurate records, the role is focused on ensuring the smooth and efficient running of the maintenance administration function. The role is varied and fast paced, combining leadership, coordination, and operational problem-solving.
PRINCIPAL ROLES AND RESPONSIBILITIES
* Team management - leading, motivating, and developing a team of administrative professionals. This includes providing guidance, conducting performance reviews, and addressing any issues within the team.
* Communication and collaboration - liaising with customers, clients, contractors, suppliers, and colleagues daily, facilitating effective communication within the team and with other departments.
* Quality assurance - maintaining accurate records on our assets and maintenance regimes and ensuring that administrative procedures and standards are maintained and followed to deliver a consistently high quality and efficient service.
* Logistics and planning - managing engineer diaries to optimise engineer time, minimising travel between sites and ensuring:
* projects are delivered on time and to budget,
* reactive repairs are carried out within SLAs, and
* appointments for planned maintenance are booked several weeks in advance making full use of the online booking system.
* Stock management – overseeing stock control ensuring the necessary tools, parts, and materials are available to enable us to hit our first time fix targets.
* Financial administration – obtaining works orders from clients and ensuring all chargeable works and materials are correctly accounted for and invoiced to clients swiftly upon completion of works.
* Health and Safety – ensuring they have all required H&S documentation for specialist subcontractors appointed to carry out works on our behalf and for works completed by the engineers e.g. RAMs.
* Carrying out other tasks and duties as required appropriate to the post.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Essential:
* Leadership – assertive self-starter, driven by success and with the ability to motivate, inspire and guide a team. Full training will be provided, however previous experience of having successfully led and managed teams in a maintenance planning environment is essential.
* Organised and methodical, with the ability to work well under pressure and the ability to adapt to changing circumstances and new challenges. Demonstrable ability to prioritise tasks, manage deadlines, and maintain a well-organised and efficient work environment is required.
* Strong problem-solving skills - capacity to identify issues, analyse situations, and develop effective solutions.
* Customer service orientated with excellent interpersonal skills and a demonstrable ability to establish and maintain strong working relationships with team members and a wide variety of key stakeholders, including customers, clients, contractors and suppliers.
* A team player who is prepared to support other team members as required.
* Strong attention to detail.
* Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software.
* Awareness of legislation and requirements surrounding data protection and privacy.
We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy PersonnelBefore You Apply
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