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Maintenance and Service Coordinator
📍 Uxbridge (UB10) | 💰 £35,000 - £40,000 | 🕗 Monday to Friday, 8am–5pm
Are you highly organised, customer-focused, and looking for a key role within a growing, dynamic business? We’re recruiting for a Maintenance and Service Coordinator on behalf of a leading UK-based business with a strong reputation for operational excellence and client satisfaction. This is a permanent, office-based position in Uxbridge.
What You’ll Be Doing:
You'll play a pivotal role in ensuring service operations run smoothly — coordinating maintenance jobs, optimising engineer schedules, and keeping customers informed every step of the way. Your attention to detail and problem-solving mindset will help deliver outstanding service and meet critical KPIs.
Key Responsibilities:
* Log and distribute reactive maintenance calls in line with SLAs/KPIs
* Communicate with engineers and customers to ensure real-time updates
* Schedule maintenance visits and optimise engineer deployment
* Ensure service calls are accurately recorded and resolved efficiently
* Monitor engineer performance and system usage
* Maintain clear, professional communication across teams and with clients
* Produce reports and documentation in support of ongoing service delivery
What We’re Looking For:
* Experience in a fast-paced coordination or scheduling environment
* Strong organisational and multitasking skills
* Confident communicator with excellent customer service abilities
* Proficiency with service management or CRM systems
* Geographical awareness of the UK is a plus
* Ability to work well under pressure and meet deadlines
Why Join?
* Competitive salary of £35,000 - £40,000
* A stable, full-time role with long-term growth prospects
* Collaborative team culture in a well-established business
* Great opportunity to shape how services are delivered on the ground
If you're someone who thrives on structure, communication, and being at the heart of operational delivery, this could be the perfect role for you
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Looking for your next career move? Join a top company hiring Maintenance and Service Coordinator job near me in UB10, Ickenham, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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